“Do I need to subscribe to a service? Can I look back at motion from 2 days or 2 hours ago without a subscription?”

1-2 of 2 Answers

• You need a subscription to do what you’re asking. Live view is the only thing available without a subscription.

  Answered by m22b 7 years ago

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• Hi BLEE, Thanks for reaching out. In order to access/download/share past Ring videos, you must subscribe to our Protect Plan. Without this service, you'll still receive real-time video alerts on your smartphone as well as have access to Live View. For more information on our Protect Plans please see this link: https://shop.ring.com/pages/protect-plans. Thanks, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]

  Answered by Ring 7 years ago

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