Do I need to subscribe to a service? Can I look back at motion from 2 days or 2 hours ago without a subscription? null

Question

m22b · Accepted Answer

You need a subscription to do what you’re asking. Live view is the only thing available without a subscription.

Ring · Answer

Hi BLEE,

Thanks for reaching out.

In order to access/download/share past Ring videos, you must subscribe to our Protect Plan. Without this service, you'll still receive real-time video alerts on your smartphone as well as have access to Live View.

For more information on our Protect Plans please see this link: https://shop.ring.com/pages/protect-plans.

Thanks,

Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com

“Do I need to subscribe to a service? Can I look back at motion from 2 days or 2 hours ago without a subscription?”

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