Why's do my lights don't turn on at all? null

Hello Dany, The Floodlight Cam lights will turn on for all events, assuming it is dark enough outside. You will not receive any Motion Alerts until you set at least one motion zone. The floodlights on your Floodlight Cam are operated by passive infrared heat detection and have a radius of 270 degrees. The camera unit on your Floodlight Cam notifies you of movement within the camera’s field of view and has a range of 140 degrees. As a result, there will be times when something outside the range of the camera activates the lights. Here is a helpful support article that elaborates on the light settings: https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Alexis with Ring

Other than a defective product, you might check to make sure the light sensor (that bottom ball) isn't getting too much light from other sources. It is light sensitive, so if it gets triggered during the day, the light won't go on even tho the camera does.

Not really sure what your question is....... If your lights do not turn on, check your settings and make sure they are set to turn on with motion.

“Why's do my lights don't turn on at all?”

Asked by Dany 3 years ago

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Ring - Floodlight Cam Plus Outdoor Wired 1080p Surveillance Camera - White-Front_Standard

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Hello Dany, The Floodlight Cam lights will turn on for all events, assuming it is dark enough outside. You will not receive any Motion Alerts until you set at least one motion zone. The floodlights on your Floodlight Cam are operated by passive infrared heat detection and have a radius of 270 degrees. The camera unit on your Floodlight Cam notifies you of movement within the camera’s field of view and has a range of 140 degrees. As a result, there will be times when something outside the range of the camera activates the lights. Here is a helpful support article that elaborates on the light settings: https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Alexis with Ring
Answered by Ring 2 years ago
Sorry, there was a problem. Please try again later.
Other than a defective product, you might check to make sure the light sensor (that bottom ball) isn't getting too much light from other sources. It is light sensitive, so if it gets triggered during the day, the light won't go on even tho the camera does.
Answered by JosephR 3 years ago
Sorry, there was a problem. Please try again later.
Not really sure what your question is....... If your lights do not turn on, check your settings and make sure they are set to turn on with motion.
Answered by DJ23 3 years ago
Sorry, there was a problem. Please try again later.