Questions & Answers

Q: QuestionCan I customize the area that the camera monitors?

• A:Answer Yes, you can customize the motion zones to focus on important areas.

Q: QuestionDoes this camera work with other smart devices?

• A:Answer Yes, this camera works with Amazon Alexa.

Q: QuestionDoes the floodlight camera have night vision?

• A:Answer Yes, the floodlight camera has built-in infrared color night vision.

Q: QuestionCan I speak to visitors through this camera?

• A:Answer Yes, you can speak to visitors with the built-in microphone and speaker.

Q: QuestionIs it possible to get alerts when motion is detected?

• A:Answer Yes, you can get real-time, motion-activated alerts when motion is detected.

Q: QuestionDoes this outdoor camera have a siren?

• A:Answer Yes, this camera has a 105dB siren alarm.

Q: QuestionDoes this outdoor camera have a siren?

• A:Answer Yes, this camera has a siren that can be sounded from the app.

Q: QuestionIs it possible to get alerts when motion is detected?

• A:Answer Yes, you can get real-time, motion-activated alerts when motion is detected.

Q: QuestionDoes this camera record audio?

• A:Answer Yes, this camera records audio.

Q: QuestionCan I speak to visitors through this camera?

• A:Answer Yes, you can speak to visitors from anywhere using the built-in microphone and speaker.

Q: QuestionDoes this camera have night vision capability?

• A:Answer Yes, this camera has built-in infrared Color Night Vision.

Q: QuestionDoes this camera require professional installation?

• A:Answer This camera requires hardwired installation for power.

Q: QuestionCan the motion detection area be adjusted?

• A:Answer Yes, you can customize the motion zones to focus on important areas.

Q: QuestionIs the siren loud and can it be turned off or toned down? Fearful that the cam will pick up every time we walk by it or our workers or next door neighbor is caught by the cam and the siren goes off, esp. at night.

Asked 4 years ago by Dweena.

• A:Answer siren only goes on when you turn it on. Motion does not activate the alarm

  Answered 4 years ago by notninja

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Q: QuestionWill the motion sensor activate both the lights and the camera, and set off the notification on my phone? Is the camera always enabled, so it detects motion and I get a ring notification?

Asked 4 years ago by TimP.

• A:Answer You can set a schedule for your camera or have it always enabled. Via ring bridge and the app you create groups of devices. I have one with camera on one side of my garage and one without on the other. I also have a Ring lightbulb in the lantern next to my door. If either sensor detects motion it can turn both floods on and the single bulb. And the flood without camera can turn on the camera at the same time. What I am thinking I could do it get another bulb for inside the house and have it set to turn on when the motion sensor detects something and it could be a silent alert. That might get annoying but it is an option.

  Answered 4 years ago by TheMinnesotan

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Q: QuestionDoes it operate off WiFi and app? Does it require a monthly subscription?

Asked 4 years ago by Dugg.

• A:Answer Yes it uses WiFi and the first 30 day subscription is free then only $3 a month for unlimited storage

  Answered 4 years ago by Staceywhoo

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Q: QuestionCan this camera be mounted on a horizontal service? I have floodlights under my garage overhang that are hardwired in.

Asked 4 years ago by Buddy.

• A:Answer Hello Buddy. Yes, the Floodlight Cam Wired Plus can be mounted on a horizontal surface. For more details on installing the Floodlight Cam Wired Plus, please visit this help article https://support.ring.com/hc/en-us/articles/360060800632-Installing-Floodlight-Cam-Wired-Plus-Security-Camera-. For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Antonio from Ring

  Answered 4 years ago by Ring

  
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Q: QuestionI have standard flood light that I turn on w house lite switch, then if i double flick switch & light stays on and flood lite auto detects w timeout. If i connect RING wired system to this same receptable with the ring floodlights come with house light sw

Asked 4 years ago by Ace.

• A:Answer You’ll leave the light switch on at all times. Turning it off wil shut the camera off also. The light will always activate with motion and also you can turn on the light from the app. Just click on the camera and turn lights on. They’ll stay on till you turn them off that way.

  Answered 4 years ago by GinoVerified Purchase

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Q: Questionwill this work with android or google

Asked 4 years ago by gmess.

• A:Answer Hi Gmess. The Ring Floodlight Cam Wired Plus is set up and managed via the Ring app. The Ring app is free and compatible with iOS devices running 12 or newer, and Android devices running 6.0 or newer. The link below has some additional information as well as a link to download the Ring app. https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App For any additional questions, please feel free to reach out on our community forum at https://community.ring.com/. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. Sincerely, Danielle with Ring

  Answered 4 years ago by Ring

  
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