Ring - Outdoor Cam 2K, Battery - Wide-Angle Retinal 2K Video, 6x Enhanced Zoom, Night Vision - Matte Black

Hi Sally. That's a great question. The Ring Outdoor Cam 2K, Battery comes with a removable Quick Release Battery Pack. This rechargeable battery pack is designed to easily snap in and out of the camera, making it simple to remove, recharge using the included USB-C charging cable, and snap it back into place. We invite you to reach out to our Ring Community if any additional information is needed regarding your Ring Outdoor Cam 2K, Battery. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.

Hi Sally. Thank you for reaching out to us with your question! We appreciate you choosing Ring to help keep your home secure. We understand how important it is to know exactly what comes with your purchase so you can get your Ring Outdoor Cam 2K up and running right away. Rest assured, we are here to help provide you with the information you need. The Ring Outdoor Cam 2K, Battery comes with the camera and a camera mount. A charging cable is not included in the box with this model. The Ring Outdoor Cam 2K, Battery charges via USB-C, so you would need a USB-A to USB-C cable to charge the built-in Quick Release Battery Pack. You can also purchase a Ring Rechargeable Quick Release Battery Pack as a spare so you always have backup power ready to go, or consider the Ring Solar Panel (USB-C) to keep your cameras charged with sunlight. To check on your purchase and order status, we recommend reaching out to Best Buy directly by calling 1-888-237-8289, as they would have the most up-to-date information on your order. If any additional information is needed regarding your Ring Outdoor Cam 2K, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our Community for tips and tricks from other Ring users. Thank you, Melissa from Ring.

Hi Mike. Thank you for reaching out with your question! Yes, you can use the Ring Outdoor Cam 2K, Battery with the Ring weatherproof Outdoor Power Adapter (sold separately) that plugs directly into a standard outdoor outlet and connects to your camera, providing a constant charge so you never have to worry about recharging the battery. Even when plugged in, the battery remains in the device and acts as a backup in case of a power interruption, so your camera stays operational. We invite you to reach out to our community if any additional information is needed regarding your Ring Outdoor Cam 2K, Battery. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.

Hi rob. We appreciate the time you have taken to ask this question. Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors, such as local weather, the number of events captured, and the frequency of activation Using the incorrect power mode for your Ring device can result in the battery draining too fast. To optimize the performance of your Ring device, please follow the steps below to ensure that your Ring device is in battery mode. 1. Open the Ring app. 2. Tap the menu (☰). 3. Tap Devices. 4. Select the device you want to update. 5. Tap Device Settings. 6. Tap Power Management. 7. Tap Power Mode. 8. Select Battery Mode and follow the prompts in the app. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

Hi Tps. Thank you for your question. There are some important things to be aware of before purchasing a Ring device in the US with the intention of using it in another country. Ring devices purchased in the US are designed to operate within the US market. While the hardware itself may physically work in other regions, there are several limitations to consider. Ring products and services, including the Ring app, are officially supported in specific countries. India is not currently listed as an officially supported region for Ring. This means you may experience limited or no access to certain Ring app features, customer support, and cloud services. The Ring Outdoor Cam, 2K, Battery connects via 2.4 GHz wifi. While this frequency is generally available worldwide, network configurations and standards can vary by country, which could affect connectivity. The manufacturer's warranty for Ring devices purchased in the US is typically valid only within the US. If you experience any issues while using the device in India, you may not be able to access Ring's customer support or warranty services. The Ring app may have regional restrictions that could limit functionality or prevent full use of the device outside of supported countries. Features such as emergency response services and certain subscription plans are region-specific. We invite you to reach out to our community for additional insights from other Ring users who may have experience using Ring devices internationally. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you, Melissa from Ring.