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Questions & Answers

Page Showing 1-11 of 11 questions
  • QuestionIs it possible to record videos with this camera?

    • Answer Yes, this camera has video recording capability.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum zoom this camera offers?

    • Answer This camera offers 10x enhanced zoom.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this floodlight camera work with Alexa?

    • Answer Yes, this floodlight camera works with Amazon Alexa.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this camera have audio communication capabilities?

    • Answer Yes, this camera has two-way audio communication.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this camera record audio?

    • Answer Yes, this camera records audio.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use this camera outdoors?

    • Answer Yes, this camera is designed for outdoor use.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill these restock before Christmas?

    Asked by Ryan.

    • Answer Hi TheGamer. We appreciate the time you have taken to ask this question. In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionI would like to buy this camera, but need someone to install it. Do you have instruction ?

    Asked by MinnieJ.

    • Answer Hi Minj. Thank you for reaching out to us with your question. The Floodlight Cam Pro (2nd Gen) must be installed on a 4 in round UL-listed weatherproof electrical box. Working with electricity can be dangerous unless proper safety precautions are taken. If you are not comfortable or are inexperienced with the processes and tools, we recommend that you hire a licensed electrician. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan this be mounted on soffit or brick wall.

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out to us with your question. Yes, the Ring Floodlight Cam Wired Pro (2nd Gen) can be mounted to a wall or ceiling. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionYou did not answer the question "does the Floodlight Cam Pro have an IP rating?"

    Asked by wgf.

    • Answer Hi wgf. Thank you for reaching out to us with your question. The Ring Floodlight Cam Wired Pro (2nd Gen) is weather resistant with an IP65 rating. If any additional information is needed regarding your Ring Outdoor Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes the Ring - Floodlight Cam Pro (2nd Gen) have an IP rating? (e.g., IP 65)

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out to us with your question. Your device is water resistant and is suitable for outdoor use. However, your device is not intended for underwater use. The operating temperatures for the Ring Floodlight Cam Wired Pro (2nd Gen) are -5°F to 120°F (-20.5°C to 48.5°C). If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring