A:AnswerHi birdman.
Thank you for reaching out to us with your questions. Yes, the Ring Outdoor Cam Plus comes with one removable Ring Rechargeable Battery Pack. Additional batteries can be purchased from retailers such as Best Buy, or directly from our Ring website.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Dave.
We appreciate the time you have taken to ask this question. No, you can only connect one Ring camera with one Ring Solar Panel.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi.
Thank you for taking the time to ask this question. The Ring Outdoor Cam Plus Battery is designed with mount-anywhere versatility. It comes with an easy-to-install mount and a weather-resistant build, so you can place it in your side yard, hang it from a porch ceiling, or even use it indoors.As for battery life, batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors, such as local weather, the number of events captured, and the frequency of activation. Yes, you can monitor the camera through your phone using the free Ring app, which gives you Live View, two-way talk, and motion alerts. The app itself is free to download, and the subscription is tied to your account, not per phone, so multiple family members can use it on their own phones at no extra cost. We have listed the pricing for the optional Ring Protect Plans here: The Ring Solo Plan includes video recording for one Ring doorbell or home camera, person, package, and vehicle alerts, extended live view, up to 180 Days of video playback, device modes, and more. The cost of the Ring Solo Plan is $4.99/month or $49.99/year + applicable tax. The Ring Multi Plan covers all devices at one location, includes everything in the Ring Solo Plan, doorbell calls, extended live view, extended warranties, and more. The cost of the Ring Multi Plan is $9.99/month or $99.99/year + applicable tax. The Ring Pro Plan covers all devices at one location, includes everything in the Ring Multi Plan, AI video descriptions, Professional Monitoring, and more. The cost of the Ring Pro Plan is $19.99/month or $199.99/year + applicable tax.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
A:AnswerHi Pat.
Thank you for reaching out to us with your question. Yes, you can convert the battery-operated device to be a plug-in using the Ring Indoor/Outdoor Power Adapter (USB-C). You can also convert the battery-operated Ring Outdoor Cam Plus to hardwired with the Ring Hardwired Kit. The Ring Hardwired Kit requires an existing junction box and may be mounted on a wall or ceiling. It is compatible with Ring USB-C input cameras only.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Weez.
Thank you for taking the time to ask this question. The Ring Outdoor Cam Plus is designed as a security camera and does not serve as a doorbell. It does not have a button for visitors to press, and it will not ring a chime or send a doorbell-specific notification when someone approaches your door. However, the Ring Outdoor Cam Plus does offer motion detection, so it can alert you when someone is near your door, and you can use the Two-Way Talk feature to communicate with them through the Ring app.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
A:AnswerHello.
We appreciate the time you have taken to ask this question. The Ring Outdoor Cam Plus can connect to a Ring 4W Solar Panel (USB-C). The device's battery level may vary based on the amount of direct sunlight the solar panel receives. It is important to ensure that your Ring Solar Panel is installed correctly and that it is receiving enough direct sunlight to operate as intended. For best performance, Ring recommends at least two to three hours of direct sunlight for the Ring Solar Panel. With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerI just have it for a couple weeks but it says the battery lasts about 6 months. It has the option to connect to an outlet but the connector is not included.
A:AnswerHi Cassan.
Thank you for taking the time to ask this question. Please follow these instructions for installing the Ring Outdoor Cam Plus:
1. Slide the mounting plate in the direction opposite to the UP arrow to remove.
2. Use the mounting plate as a guide to mark screw holes on the wall.
3. Install the mounting plate with the UP arrow pointing up.
4. Unclasp the camera mount.
5. Unscrew to detach the camera mount from the battery cover.
6. Remove the rubber cap on the back of your camera and use it to plug the bottom.
7. Attach the camera mount to the back of your camera with its screw.
8. Clasp the camera mount and attach your camera to the mounting plate by sliding until you feel a click.
9. Unclasp the camera mount and tighten the security screw.
10. Tighten the security screw on the battery cover.
(Optional) Adjust your camera’s position, then remove the rubber cap at the base of the camera mount and tighten the screw to secure in place. Replace the rubber cap.
1. Adjust your camera’s angle, then tighten the screw on the camera mount arm to secure in place.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Kay1.
Thank you for your question today! Yes, the Ring Outdoor Cam Plus requires a Wi-Fi connection to work. It requires a recommended minimum upload speed of 3.5 Mbps for optimal performance, and supports dual-band Wi-Fi connectivity at 2.4GHz and 5.0GHz. It connects to your home Wi-Fi network to send video footage, motion alerts, and notifications to your Ring app.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
A:AnswerHi Steven.
Thank you for taking the time to ask this question. You can customize your notifications and Neighbors feed to see relevant posts. Your feed settings determine which neighborhood events appear in your summary.
To access Neighbors push notification settings, email notification settings, and customize Neighbors feed:
Open the Ring app or Neighbors app.
For the Ring app, tap the Neighbors shortcut tile, then tap the gear icon.
For the Neighbors app, tap the menu (≡)
Tap Neighborhood Settings.
To edit push notifications, tap Push Notification Settings. Then, tap Filter Alerts by Type. Once complete, tap Apply Filter or Done.
To edit Neighbors feed, tap Feed Settings.
Tap Advanced Settings to choose and refine what topics you want to see in your feed. Once complete, tap Apply or Done. The topics you select also enable or disable push notifications for each topic.
To edit Neighbors email notifications, tap Email Notification Settings. Select your desired notification settings and tap Save.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Steve.
Thank you for your question today! Yes, the Ring app offers two-factor authentication for added security. When you attempt to sign in to Ring with two-step verification, we'll text a six-digit verification code to your mobile phone. This helps us verify your identity. Enter the verification code to complete the sign-in process. We only use this phone number to secure your account.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
A:AnswerHi Sammy.
Thank you for reaching out to us with your question. Yes, you can convert the battery-operated Ring Outdoor Cam Plus to hardwired with the Ring Hardwired Kit. The Ring Hardwired Kit requires an existing junction box and may be mounted on a wall or ceiling. It is compatible with Ring USB-C input cameras only. You can also convert the battery-operated device to be a plug-in using the Ring Indoor/Outdoor Power Adapter (USB-C).
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
