“Does it work with 5G wifi? My last camera is now inoperable since they upgraded the wifi to 5G in my area. I am looking to replace the nonfunctioning one. Also what is the size of the unit? I need something fairly small.”
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Hello Terri145, Smart phones and tablets using to a 5G cellular network will work with the Ring app. Also, Ring Stick Up Cam is only compatible with 2.4GHz wifi networks. Wifi routers broadcast signals in the 2.4 and 5 GHz frequency. A 2.4 GHz connection travels further at a lower speed. A 5 GHz frequency provides faster speeds at a shorter range. The article below lists out the features of individual Ring security cameras along with a recommendation as to which model might be best for you: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products. Thank you, Antonio from Ring
Sorry, there was a problem. Please try again later.Dont knowvif it's 5G but it's not 3G cause mine went away too. It's not real small but works in and outdoors.
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