“We were told that we could get this in black for the regular ring doorbell but when it arrived the package said it was for the Ring 2 and it only had two brackets instead of 3. Plus the holes on the bracket didn't line up with the doorbell backplate.”

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• Hi Hawkins, Please reach out to me directly so that we can rectify this. I am here to help via email at [email protected]. Bilan J., Customer Satisfaction Specialist

  Answered by Ring 7 years ago

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