“My device is not turning on at all even though it is fully charged. I cannot set it up or anything. Any suggestions? I bought this device back in 2021”
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I had no issues
Sorry, there was a problem. Please try again later.Hi VanessaB. Thank you for reaching out. A reset may be needed for your device. To reset your device, hold the setup button on the device for 20 seconds. If additional troubleshooting is needed, reach out to our support team. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
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