“My ring video doorbell rings but the video does not. The ring light does not brighten. I have pressed the button on the back, no results and I have charged it for over 12 hours. I reattached the wring and the doorbell works, ring light does not work”
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Hi Bubba. Thank you for taking the time to ask this question. If your device is unresponsive, please follow the steps below to reset the device. 1. Remove the doorbell from the mounting bracket. 2. Hold the setup button for 20 seconds, then release. 3. Once the reset is complete, the doorbell will enter setup mode. 4. Open the Ring app to the main dashboard. 5. Select Set Up a Device. 6. Follow the prompts in the Ring app to complete the setup. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
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