“Purchased the wedge kit for the 720P and installed by back door and lost wi-fi connection. The placement didn't change, just added the wedge. Why would I lose wi-fi connection?”

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• I don't believe using a wedge will affect anything. Is the doorbell getting power? Does the doorbell work, if you install without the wedge?

  Answered by Taylor 6 years ago

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• Hi RonK, Installing a Ring Wedge Kit should not cause you to lose wi-fi connection. Please email me directly at [email protected] so we can look into this and work toward a resolution. Thank you, Bilan J, Customer Satisfaction Specialist [email protected]

  Answered by Ring 6 years ago

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