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Why doesn't this device work with existing doorbell chime? It says in the specifications .... CHIME: "Connects to existing."
Sorry, there was a problem. Please try again later.Hi SuzyQ. We appreciate the time you have taken to ask this question. The Ring Wired Doorbell requires existing doorbell wiring for its power supply, but it does not sound your existing doorbell chime. To hear audio alerts in your home, pair it with a Ring Chime or compatible Alexa device (each sold separately). If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
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