“I have a wired doorbell that rings in two different locations (on two different floors). My transformer says it is 16 V and 30 VAC. If I wire the Pro 2 in place of my old doorbell, will it ring my original chimes when the ring button is pressed?”
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Hello jel541, Great question. The Ring Video Doorbell Pro 2 requires a hardwired connection, and a transformer that ranges at 16-24VAC, 50/60HZ. If you connect the Ring Pro to your hardwired connection, it may ring your original chime. For wiring help and more information, please see our help center article: https://support.ring.com/hc/en-us/articles/360036047831-Physically-Installing-your-Ring-Video-Doorbell-Pro. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. Thank you, Jamila, with Ring.
Sorry, there was a problem. Please try again later.I only have one location that my doorbell rings and it rings in that location, and it does ring the same chime as before. There is a adapter you can buy if you would like to change the chime to something different. Alexa also alerts me that someone is at the door when the doorbell is rung.
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