1-10 of 10 Answers
I had trouble fitting the cable until I discovered there is a protective cap over the optic plugs. I pulled them off and inserted them into their sockets. It works fine.
Sorry, there was a problem. Please try again later.The plastic end is square on one side, and rounded on the other side. The devices should have correspondingly shaped ports, and will fit in once aligned correctly.
Sorry, there was a problem. Please try again later.Lol I had the same problem but I discovered that you must remove the plastic protective caps, once I removed them it went right into place.
Sorry, there was a problem. Please try again later.The round end on the cable is a plastic protector so that you do not damage the end of the cable in shipment etc.......Simply remove the plastic tip and you will find that the square end fits the Sound bar!...
Sorry, there was a problem. Please try again later.Good
Sorry, there was a problem. Please try again later.When I first tried to use this I couldn't get it to plug in. The cable has a small plastic end cap on each end. You need to remove this and you will see a small round end this is what plugs into the tv and sound bar.
Sorry, there was a problem. Please try again later.Did you take the protective tip off? It will only fit one way.
Sorry, there was a problem. Please try again later.Are you sure you are putting cable in correctly, will only fit one way, and did you remove plastic clear covers on ends
Sorry, there was a problem. Please try again later.You have to remove the plastic ends first, then try inserting.
Sorry, there was a problem. Please try again later.You probably just need to remove the plastic/rubber protective tip
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