“Why does my unit power itself off? Is this a feature that I can override?”

1-3 of 3 Answers

• This is not a feature on my unit. It could be a problem with the main power from the wall, or your setup also. If you are “piggybacking” off another power bank or extension cord, you could be drawing too much power to support everything.

  Answered by Ryan 7 years ago

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• Don't know mine doesn't do that best call the manufacturer. By the main power button each column of plugs is labeled for different surge protection you might try a different column on components.

  Answered by pachico41 7 years ago

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• Hi! The surge protector needs to have at least 30 feet (10 meters) or more of wire between the electrical outlet and the electrical service panel. For any additional support you can call us at 800-620-2790. Alexander - Rocketfish Support

  Answered by RocketfishCustomerSupport 7 years ago

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