“I am past the 15 day return period, how do I get help when my Roku won't stay connected?”

1-5 of 5 Answers

• I wish i saw this soon Contact roku customer suppose https://support.roku.com/hc/en-us/articles/208756978-Contact-support They would replace it

  Answered by AlmightyRay 9 years ago

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• I have one TV that my Roku disconnects from ever couple of weeks. I think it is because of the age of the TV as I have already returned the Roku once and had the problem again and I don't have the problem on my other TVs. I found that I just have to reset the Roku stick. It has a reset button on the side and I also reset the remote at the same time.

  Answered by TucsonMom 9 years ago

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• My experience with Roku support was quite positive. They will also send you a free hdmi extension that is supposed to help with marginal wi-fi reception. It did not do much for me, but my wi fi results in acceptable coverage and streaming after I got the Roku set up.

  Answered by TJRiver 9 years ago

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• Roku.com has a Support section.

  Answered by RowMan 9 years ago

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• Call Roku. They are very helpful.

  Answered by daddy1996 9 years ago

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