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I am not an audio expert, however maybe there was an incompatibility with the soundbar and the TV? You might also want to check your Roku settings. We love this Roku and it does have voice remote capability. Of course it is like any voice command, Siri, for example that tries to call "Fred" when you want to call "Ed". I don't use the voice command unless I am clueless as to which app has a certain program that I might want to watch.
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