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Hi Izzi, We appreciate you reaching out to us with your concern regarding the mounting compatibility of our microwaves. We understand how crucial it is for you to have a hassle-free replacement experience, and we're committed to assisting you in any way we can. We understand with your disappointment and want to assure you that we're here to help resolve this matter promptly. While we strive to ensure compatibility across our product lines, variations in mounting holes and hardware may occur between different models. To address your specific inquiry, we recommend consulting our official Samsung installation link for detailed information and guidance tailored to your microwave model. Visit the installation manual link below on page 8 under the "Placement of the mounting plate "section of the installation manual for the details. Installation manual https://downloadcenter.samsung.com/content/EM/201803/20180307153121132/Manual-Installation_MC17J8100CS_AA_DE68-04129A-02_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147101328) to help our team gather your information. Have a great day. ^Charles
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