“I just got this chromebook and the cursor is frozen. I can’t reboot or turn the computer off. HELP!!!”

1-2 of 2 Answers

• Call Samsung - they should be able to get this fixed for you one way or another.

  Answered by craig2web 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Did you try holding down the power off button for at least 5 seconds. This should force it to turn off then when you turn it back on it should be reset.

  Answered by Bucknut 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.