Questions & Answers

Q: QuestionDo they make a version of this model that has water dispenser on door??

Asked 4 years ago by joey2000.

• A:Answer No

  Answered 4 years ago by Great

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this have an inverter to run on batteries so it can be used in rv

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer No!!

  Answered 4 years ago by Mt53Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many shelves are in the pullout freezer?

Asked 4 years ago by Sharon.

• A:Answer 1

  Answered 4 years ago by Great

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much does this refridgerator weigh without the doors? We need to carry it to our location.

Asked 4 years ago by Weight.

• A:Answer We appreciate you asking about this. I have the full weight of this model listed as 205 lbs. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the shelves on the doors strong enough to hold a gallon in them?

Asked 4 years ago by Deb.

• A:Answer Hi Deb! I'm happy to report that our specifications do show this model has "Gallon Door Bins", which are door bins that are rated to hold a full gallon. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a dent in the lower freezer door. Can a replacement door be ordered? Thanks

Asked 4 years ago by Wonderful.

• A:Answer It sure can, Ranman! You can find replacement parts and accessories through SamsungParts.com or by calling 1-800-627-4368. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you adjust the middle shelf? I can’t pull it out completely because it doesn’t fit between the doors

Asked 4 years ago by Jess.

• A:Answer Hey there Jess! I have this link (https://bit.ly/3gVgUy9) that I believe will help you. It has step by step instructions on how to safely and properly remove any of the shelves in your refrigerator. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you turn the icemaker on?

Asked 4 years ago by cozyrosy.

• A:Answer I'm happy to help with this, cozyrosy! Here is a link (https://bit.ly/3zATPrY) to the user manual for this model. Page 36 has step by step instructions on how to turn the ice maker on/off. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the depth of the shelves?

Asked 4 years ago by Sarah.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

• A:Answer The depth of the shelves is 14 inches. There are three. The middle one can be moved up or down.

  Answered 4 years ago by brit57

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the height between each of the shelves? Are the shelves adjustable?

Asked 4 years ago by Burnsiegirl.

• A:Answer The shelf on top of the drawers isn't adjustable. The middle shelf is adjustable, about one inch up or down. The top shelf isn't adjustable. There's about 7-9 inches of space between each shelf, depending one how you adjust the middle shelf.

  Answered 4 years ago by AfromLAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioninformation states two cooling units, does this mean it has two compressors?

Asked 4 years ago by Dave.

• A:Answer YES

  Answered 4 years ago by BuckyBadger007Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the depth without the doors? I need to fit thru small basement Opening. Thank You.

Asked 4 years ago by Ross.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

• A:Answer I'm happy to help with this, Ross! The dimensions of this model with the doors and hinges removed is: 32 1/8" W x 68 7/8" H x 24 1/2" D. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a variant of this model, or a different model with similar dimensions, that also includes a water dispenser?

Asked 4 years ago by Jeff.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

• A:Answer Hi Jeff! I'd like to provide this link (https://bit.ly/2VDVnlL) to all our currently available French Door models, that are under 20cu capacity. Typically models that provide the in door dispenser are larger models, as the dispenser does take up some of the interior room of the refrigerator. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre door handles available to install? The delivery will be on August 11,2021

Asked 4 years ago by Lilypad73.

• A:Answer Hi there, Lilypad73! This model does not have external/removable handles. Instead, the doors on this model have a hidden recessed section in between the doors that creates a handle. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I check to see if an appliance is in stock?

Asked 4 years ago by jackie.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer Went on line to website

  Answered 4 years ago by BHinz

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI need to know the. Depth of this fridge. Thank you.

Asked 4 years ago by Anonymous.

• A:Answer Hi there! I have the full dimensions of this model listed as: 32 1/8" W x 70 H x 28 1/8" D. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow is old is this model?

Asked 4 years ago by pat.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer We just bought ours.

  Answered 4 years ago by WoodchuckVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this in an RV void the warranty? What are the required gaps for proper breathing (will be going in an RV. Thank you!

Asked 4 years ago by RV.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer Thanks so much for asking, RV! As long you meet the location requirements, and the refrigerator is properly installed, the manufacturer warranty will still be valid. You can find the location requirements beginning on page 17 of the user manual (https://bit.ly/3h2seZK). ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the doors and the freezer front be removed?

Asked 4 years ago by Poorfittings.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer Absolutely, Travall! In fact, we've included instructions on how to properly remove and reattach the doors and drawer beginning on page 20 of the user manual (https://bit.ly/3dqj1s9). ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question