“Water in the crispers We purchased the Samsung 19.4 cu ft. French door refrigerator model #RF20HFENBRS in July 2014. It has been determined by repair people that the frig is a "lemon" and therefore is eligible for replacement. The problem has been 4 repairs for water in the crispers and it's doing it again. Has Samsung corrected this problem in the 2015 models of the 19.4 cu ft. French door? I like the refrigerator but am hesitant to replace it with the same kind.”
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We have this fridge and suffer from the same issue. They replaced the entire back panel of the fridge, and it still does it. I wouldn't advise buying the same fridge.
Sorry, there was a problem. Please try again later.My office has purchased 3 2015 and 1 2014 and we have never had any issue with water in the crispers or anywhere else. I'm not sure what the problem is, we have over 350 employees and they are used quite often. Based on my experience i would say no water leaking issues
Sorry, there was a problem. Please try again later.Haven't noticed any water in the crispers
Sorry, there was a problem. Please try again later.Thanks for your question, Suze. Samsung is committed to producing high quality products and works diligently to address issues when they do arise. Unfortunately, issues do sometimes occur and need to be addressed on a case-by-case basis. The RF20HFENBSR is designed to meet Samsung's high expectations for performance and quality, but if an individual unit does fail to live up to these standards, the Customer Service Team and the one year parts and labor and five year sealed system warranty are there to help. - Ms. Samsung
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