A:AnswerHi there Malcolm! We're sorry about the trouble you're having, but we've got just what you need. This link (https://bit.ly/37EqpN3) can walk you through all the easy to follow troubleshooting steps to get your ice maker working properly again. ^Jecca
A:AnswerHi Lainie! While the shelves in this model can be removed for cleaning, and even moved to different positions within the refrigerator, they are not designed for sliding in and out with items on top of them. ^Jecca
A:AnswerHi Yvonne! You are correct. The door not sealing shut properly will definitely affect the internal temperature of the refrigerator, and could cause some food to spoil. But thankfully, this is a relatively easy thing to fix. Just follow the steps in this link (https://bit.ly/2SPS6in) to adjust the door so it can close properly. ^Jecca
A:AnswerI don't know just what your ice maker problem has been. We have not experienced any problem at all with ours.
Our Samsung has performed perfectly.
A:AnswerThanks so much for asking, Maestro! This model does not have an internal water filter like many Samsung refrigerators do. However, you can add an external water filter by following the steps beginning on page 16 of the user manual (https://bit.ly/34WPSA7). ^Jecca
A:AnswerMY FRIDGE WAS 31 BEFORE AND THIS NEW ONE OPENS FINE IT DOESNT REALLY EXTEND OUT WITH THE DOORS OPEN I THINK YOU WILL BE FINE. MINES ACTUALLY HAD ROOM LEFT ON BOTH SIDES AND I ONLY HAD 33INCHES TO WORK WITH ITS PLENTY ROOM LEFT. SO I DONT THINK YOU WILL HAVE ANY PROBLEMS
A:AnswerI'm happy to help with this, DB555. Here is a direct link (https://bit.ly/3aOcCpk) to all door related parts for this refrigerator. You can also reach out to our parts distributor by calling 1-800-627-4368, to verify which doors are compatible with this model. ^Jecca
A:AnswerI am exchanging my same model refrig in a week and can relate to what you say. Mine hasn't' yet had a bad smell, but ice cubes are unusable and taste like a rubber hose. I also have noticed it being louder than when new (the first few days) and lately in last week, there is a high-pitched whine I hear on the right side as I face it. Personally, I'm glad I decided to exchange it while I still could as I think this thing is a piece of junk.
A:AnswerHi cody! We generally recommend allowing a full 24-48 hours after installation before normal ice production begins. This is to allow the refrigerator to cool enough to store the ice. If your refrigerator does not start making ice after that time, I recommend following the steps in this link: https://bit.ly/36YbgX0. ^Jecca
