Questions & Answers

Name: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel
Brand: Samsung
SKU: 6355738
Price: 1899.99 USD
Rating: 4.4 (663 reviews)

Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

Model:: RF23R6201SR; |
SKU:: 6355738

User rating, 4.4 out of 5 stars with 663 reviews.

Highly rated by customers for:

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QuestionDoes it have castors underneath for rolling on tiled floors?
Asked 6 years ago by Wayne.
- Answer No it does not. It is very difficult to move. This is a problem in that you have to turn off the water at the supply before you can change the water filter. Wish I knew this before I purchased it.
  Answered 6 years ago by Frustratedconsumer
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QuestionWhen the red filter light blinks, what does this indicate and where can I purchase the filters if that is the reason for the blinking red light?
Asked 5 years ago by choffman.
- Answer I purchased filter and put it in ....light still on and sometimes blinking....no ice maker
  Answered 3 years ago by Anonymous
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QuestionHow large are the ice cubes and how long does it take to make ice. Want to know if it can keep up with a family of 4.
Asked 6 years ago by Bunky.
- Answer We are family of 2 and find ice output on low side. Ice cubes are nice size but we fill large yetis often and use it up quickly.
  Answered 5 years ago by Pltw
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QuestionI does this come on wheels? Snd how difficult is it to change water filter?
Asked 4 years ago by Anonymous.
- Answer I'm so glad you asked! Yes, the refrigerator does have wheels for easier installation and moving. As for the filter, it is a fairly simply process to change it. In fact, here's a link (https://bit.ly/2RgkCsB) to a guide with step by step instructions on changing the filter. ^Jecca
  Answered 4 years ago by Samsung
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Questionwill Best Buy delivery people remove the handles so the refrigerator will fit through my kitchen door way?
Asked 5 years ago by delivery.
- Answer Fridge comes out of the box without the handles on the doors. Once it is set up in place, delivery personnel will install the handles.
  Answered 5 years ago by TJohn117
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Question2 questions 1. How is it for noise? 2. I see the cubic footage, but what are the “usable space” cubic footage for the fridge and freezer?
Asked 4 years ago by Chip.
- Answer To answer your question regarding noise level this refrigerator is really quiet. Unfortunately I can’t respond to second question because I don’t know but it is adequate for m6 husband and I. I don’t think it would be for a large family since it is a counter depth.
  Answered 4 years ago by Samsungrefridgowner
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QuestionWhat type of water filter do I need to replace for the Samsung rf23r6201sr?
Asked 5 years ago by Kids.
- Answer Hi there, I can help with that. The model number for your filter is HAF-QIN. Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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QuestionIs there an ice bin that I can remove and empty? I can only get ice by using the through the door ice and water dispenser.
Asked 6 years ago by Dale.
- Answer Yes push up on it and pull out it’s in top left corner
  Answered 6 years ago by KD30
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QuestionFrench Door Samsung: Does the bottom freezer door have an EZ open handle that lifts up? I've heard if the freezer handle is not EZ open it really pulls on your back. samsung-22-6-cu-ft-french-door-counter-depth-fingerprint resistant
Asked 4 years ago by AVM.
- Answer Yes! It does lift up and very easy to open the freezer drawer.
  Answered 4 years ago by Joedette
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QuestionDoes anyone have this model in WHITE? Are the door handles white or stainless??
Asked 5 years ago by Lisa.
- Answer I would really love to answer your question but since COVID 19 they are all on back order, Best Buy is the one where I’m getting in white once it arrives should have hopefully on Oct 17
  Answered 5 years ago by Anonymous
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Questionis it sabbath mode for frig and freezer
Asked 4 years ago by josh.
- Answer It sure does, josh! In fact, here is a link (https://bit.ly/2XA0MLR) to the user manual for this model Page 44 has some in depth details about how and when to use the Sabbath feature. ^Jecca
  Answered 4 years ago by Samsung
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QuestionI know the water in the water dispenser is filtered, but does it also filter the water before it goes through the ice maker? I ask this because our current Whirlpool unit filters only the water, but not the ice.
Asked 4 years ago by LLG.
- Answer I'm happy to help with this! Yes, the water filter is placed before the water line splits to go to both the ice maker and dispenser. This means that both the water dispensed, as well as the water used to make ice is filtered. ^Jecca
  Answered 4 years ago by Samsung
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QuestionIs water filter easily accessible and located inside fridge? There are no pictures. If water supply has to be turned off to replace, where and how do you do that--is there a setting on fridge?
Asked 5 years ago by Bertha.
- Answer The water filter is located inside the fridge section between the fruit and vegetable drawers. We recommending turning the water off to make the process easier when changing the water filter. Here is a helpful how to guide on changing the water filter (https://bit.ly/3oFQCBh). Thank you for choosing Samsung! ^Lena
  Answered 4 years ago by Samsung
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QuestionI have had the fridge for about 3 years. Finally redid my kitchen and hooked up the water about a week ago. The water comes out with good pressure and cold. I can't get ice. Lock is off, ice maker on. Filter is still original, but was never used. ???
Asked 1 year ago by jodi.
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QuestionWhat voltage generator can handle this Fridge? I have a ryobi 6500 generator and it can not handle the power to this Refrigerator.
Asked 2 years ago by Carlos.
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QuestionIs there a way to increase or decrease the flow of water that is dispensed?
Asked 3 years ago by Patrick.
This question was asked about the related product: Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Black Stainless Steel
- Answer The water trickles out it takes two full minutes to fill an 18 oz tumbler.
  Answered 2 years ago by PeterL
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QuestionWhat is the width when the door is open 90 degrees?
Asked 3 years ago by SOD.
- Answer Hi SOD! Glad you ask the door width of your Samsung Refrigerator when open 90 degrees. The door width is 42 3/4". You may refer to this link under "Dimensions" on page 2: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf23r6201dt-aa/RF23R6201SR_V4.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144819432), which will help our team pull up your information. Have a great day. Melardo
  Answered 3 years ago by Samsung
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Questionwhat is the capacity of the ice maker bucket?
Asked 3 years ago by Peggy.
- Answer Hi Peggy. Thank you for reaching out regarding your Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry on the capacity of the ice maker. Regarding your concern, although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. I suggest you check this link for further assistance. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144668735 Thank you for being a valued customer of Samsung. Have a great day. ^Camille
  Answered 3 years ago by Samsung
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QuestionIs the water filter located inside the refrigerator compartment for easy access to change it?
Asked 3 years ago by Mary.
- Answer Good day Mary. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry. Ues, the water filter is located in the fridge section, in between the two crisper drawers. You may also refer to the user manual about the "Refrigerator at a glance" on page 15. https://downloadcenter.samsung.com/content/UM/202106/20210623101812172/FDR_AW2-14-CD-FL_DA68-03873A-04_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144631783 Have a great day. ^Charles
  Answered 3 years ago by Samsung
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QuestionHow much clearance on either side do you need to open doors all the way for the crispers to open to come out and clean?
Asked 3 years ago by Frustrated.
- Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry™ - Stainless steel. You will need 13 2/8 inches (335 mm) of clearance to fully open the doors and pullout drawers and crispers to clean. I have shared the user manual below and a link for cleaning your refrigerator. Please click on the link and turn to page 19. https://downloadcenter.samsung.com/content/UM/202106/20210623101812172/FDR_AW2-14-CD-FL_DA68-03873A-04_EN_MES_CFR.pdf https://www.samsung.com/us/support/answer/ANS00079481/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144359838 Leo
  Answered 3 years ago by Samsung
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Showing 1-20 of 98 questions

Questions & Answers

Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel

Q: QuestionDoes it have castors underneath for rolling on tiled floors?

Q: QuestionWhen the red filter light blinks, what does this indicate and where can I purchase the filters if that is the reason for the blinking red light?

Q: QuestionHow large are the ice cubes and how long does it take to make ice. Want to know if it can keep up with a family of 4.

Q: QuestionI does this come on wheels? Snd how difficult is it to change water filter?

Q: Questionwill Best Buy delivery people remove the handles so the refrigerator will fit through my kitchen door way?

Q: Question2 questions 1. How is it for noise? 2. I see the cubic footage, but what are the “usable space” cubic footage for the fridge and freezer?

Q: QuestionWhat type of water filter do I need to replace for the Samsung rf23r6201sr?

Q: QuestionIs there an ice bin that I can remove and empty? I can only get ice by using the through the door ice and water dispenser.

Q: QuestionFrench Door Samsung: Does the bottom freezer door have an EZ open handle that lifts up? I've heard if the freezer handle is not EZ open it really pulls on your back. samsung-22-6-cu-ft-french-door-counter-depth-fingerprint resistant

Q: QuestionDoes anyone have this model in WHITE? Are the door handles white or stainless??

Q: Questionis it sabbath mode for frig and freezer

Q: QuestionI know the water in the water dispenser is filtered, but does it also filter the water before it goes through the ice maker? I ask this because our current Whirlpool unit filters only the water, but not the ice.

Q: QuestionIs water filter easily accessible and located inside fridge? There are no pictures. If water supply has to be turned off to replace, where and how do you do that--is there a setting on fridge?

Q: QuestionI have had the fridge for about 3 years. Finally redid my kitchen and hooked up the water about a week ago. The water comes out with good pressure and cold. I can't get ice. Lock is off, ice maker on. Filter is still original, but was never used. ???

Q: QuestionWhat voltage generator can handle this Fridge? I have a ryobi 6500 generator and it can not handle the power to this Refrigerator.

Q: QuestionIs there a way to increase or decrease the flow of water that is dispensed?

Q: QuestionWhat is the width when the door is open 90 degrees?

Q: Questionwhat is the capacity of the ice maker bucket?

Q: QuestionIs the water filter located inside the refrigerator compartment for easy access to change it?

Q: QuestionHow much clearance on either side do you need to open doors all the way for the crispers to open to come out and clean?

QuestionDoes it have castors underneath for rolling on tiled floors?

QuestionWhen the red filter light blinks, what does this indicate and where can I purchase the filters if that is the reason for the blinking red light?

QuestionHow large are the ice cubes and how long does it take to make ice. Want to know if it can keep up with a family of 4.

QuestionI does this come on wheels? Snd how difficult is it to change water filter?

Questionwill Best Buy delivery people remove the handles so the refrigerator will fit through my kitchen door way?

Question2 questions 1. How is it for noise? 2. I see the cubic footage, but what are the “usable space” cubic footage for the fridge and freezer?

QuestionWhat type of water filter do I need to replace for the Samsung rf23r6201sr?

QuestionIs there an ice bin that I can remove and empty? I can only get ice by using the through the door ice and water dispenser.

QuestionFrench Door Samsung: Does the bottom freezer door have an EZ open handle that lifts up? I've heard if the freezer handle is not EZ open it really pulls on your back. samsung-22-6-cu-ft-french-door-counter-depth-fingerprint resistant

QuestionDoes anyone have this model in WHITE? Are the door handles white or stainless??

Questionis it sabbath mode for frig and freezer

QuestionI know the water in the water dispenser is filtered, but does it also filter the water before it goes through the ice maker? I ask this because our current Whirlpool unit filters only the water, but not the ice.

QuestionIs water filter easily accessible and located inside fridge? There are no pictures. If water supply has to be turned off to replace, where and how do you do that--is there a setting on fridge?

QuestionI have had the fridge for about 3 years. Finally redid my kitchen and hooked up the water about a week ago. The water comes out with good pressure and cold. I can't get ice. Lock is off, ice maker on. Filter is still original, but was never used. ???

QuestionWhat voltage generator can handle this Fridge? I have a ryobi 6500 generator and it can not handle the power to this Refrigerator.

QuestionIs there a way to increase or decrease the flow of water that is dispensed?

QuestionWhat is the width when the door is open 90 degrees?

Questionwhat is the capacity of the ice maker bucket?

QuestionIs the water filter located inside the refrigerator compartment for easy access to change it?

QuestionHow much clearance on either side do you need to open doors all the way for the crispers to open to come out and clean?