“It's pretty quite and washes well but drying is a completely different story so far there is always water pooling on top of my cups and glasses has anyone found a solution or have any advice?”
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Hello, We understand how frustrating it is when the dishes are not dry after using the dishwasher. We're here to help. We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too. Samsung dishwasher does not dry dishes: https://www.samsung.com/us/support/troubleshooting/TSG01001910/ You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49. https://downloadcenter.samsung.com/content/UM/202308/20230809163709370/North_America_DW5000C_WEB_DW0003_English.pdf We have also included links to improve the unit's drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end. Improve your dishwasher's drying performance: https://www.youtube.com/watch?v=bajCw_H-njg Samsung dishwasher cycles, options, and settings: https://www.samsung.com/us/support/answer/ANS00084182/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146936183) to help our team pull up your information when you message us. Thank you. -Angelica
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