A:AnswerCheck to see if the ice off function is illuminated on the front of the freezer door ?
Did you run several gallons of water through the water lines. You may have air in the lines therfore no ice.
There is a test button which is visible after you pull the ice tray out. I had to run this before the tray would fill with water.
Hope this helps
A:AnswerGood afternoon. Thank you for your inquiry. The door dispenser in this unit appears to have a single light between the dispensers. We appreciate your interest in this product! Thank you for your time.
A:AnswerThank you for the question. Since the RS261MDBP uses a bar-style display to regulate the temperature, it would be interesting to know what type of thermometer you're using to measure the temperature in your freezer, and where you're placing it. The temperature can vary from one location to another, and the placement of household thermometers may not be the most accurate way to check the temperature in your freezer.
I would suggest calling 888-BEST BUY or 800-SAMSUNG to speak with an agent who can help determine whether service will be necessary to determine if your cooling system or control panel are functioning properly.
Thank you,
Ms. Samsung
A:AnswerI have a rental property, and I had that same problem recently with a smaller frig, which was also a Samsung. I don't know if this model has front and back adjusts, since I didn't install it, but the other did not. Good luck.
A:AnswerThe RS261MDBP is rated for AC115V 60Hz and 11.6 Amps. While I cannot tell you the draw during particular cycles, I can tell you that Samsung refrigerators draw between 0.8 and 4.3 Amps depending on exactly what cycle is active.
Thank you for the question,
Ms. Samsung
A:Answeri don't know if there is something that can be attached to the ice dispenser, but i tip my glass so that the outside of the glass is over the ice shoot, so that ice will not fall on the floor.
A:AnswerI believe that we had to buy the extra attachment for the refridgerator, but it seems like it was only about a $20 addon and after paying that much for a refrigerator $20 wasn't going to stop me from having ice in the door. I'm pretty sure that it came with the filter though. We have had it for 1 year now and the filter alert light has just turned on so they last quite a while.