Questions & Answers

Name: Samsung - 26 cu. ft. French Door Counter Depth Smart Refrigerator with Four Types of Ice - Stainless Steel
Brand: Samsung
SKU: 6546223
Price: 1999.99 USD
Availability: InStock
Rating: 4.2 (180 reviews)

Samsung - 26 cu. ft. French Door Counter Depth Smart Refrigerator with Four Types of Ice - Stainless Steel

Model:: RF27CG5400SR/AA; |
SKU:: 6546223

User rating, 4.2 out of 5 stars with 180 reviews.

Highly rated by customers for:

Winter Sale Deal

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Page Showing 21-35 of 35 questions

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QuestionWhere is the power cord located? Where does the dedicated power socket needs to be (Top, middle, bottom)?
Asked 1 year ago by Joy.
- Answer Hi Joy, We are here to assist you in any way we can. We highly suggest visiting any local store or retailer nearest to you to check the exact location of the power cord. Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148145208), and it will help our team pull up your information. ^Rodel
  Answered 1 year ago by Samsung
  Answer this question
QuestionIs there an adjustment for the interior light? My other Samsung was nice and bright, this is dim. Or do I need to replace with brighter bulbs?
Asked 1 year ago by LisaB.
- Answer Hi LisaB, We understand how you feel regarding this fridge. We are here to assist you in any way possible. We would like to speak to you directly to provide assistance with the LED lamp. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148116464), to help our team pull up your information. Have a great day! ^Rodel
  Answered 1 year ago by Samsung
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QuestionIs it finger print resistant
Asked 1 year ago by Utahstilley.
- Answer Hi Mark, Yes, the fridge is fingerprint resistant. Please see the "Design" section on page 1 of the spec sheet for reference. Spec sheet https://image-us.samsung.com/SamsungUS/home/pdf/08062024/2023_RF27CG5400_CD_V7.pdf Have a great day! ^Aloe
  Answered 1 year ago by Samsung
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QuestionWE HAVE HAD THIS SAME REFRIGERATOR FOR ABOUT 10 YEARS. WE REALLY LIKED IT AND WANT TO GET ANOTHER ONE IN OUR NEW HOME. THE BIGGEST COMPLAINT I HAD WAS HOW NOISY THE ICE MAKER WAS. HAS THIS BEEN RECTIFIED?
Asked 1 year ago by DIANEB5.
- Answer Hi DIANEB5, We can feel the disappointment you have with this fridge. We are here to help you. We recommend checking the resources below for steps to take when the fridge is making an unusual noise. Please watch the video and kindly click on the embedded words for more details. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147308581), and it will help our team pull up your information. ^Rodel
  Answered 1 year ago by Samsung
  Answer this question
QuestionDo the handles have to be put on?
Asked 1 year ago by sat32022.
- Answer yes
  Answered 1 year ago by Dogsrule
  Answer this question
QuestionI have a surmising 6 years old and we have replaced the refrigerator condenser 2 times and needs done again. Are the new fridges better.
Asked 1 year ago by Bonram.
- Answer Dear Valued BestBuy Client, To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe
  Answered 1 year ago by Samsung
  Answer this question
QuestionHave they fixed the ice maker from freezing up? Ive had 2 samsung refrigerators both had the problem as well as many other people. hate to fall into that trap again.
Asked 1 year ago by max.
- Answer Not sure I understand the irony of an ice maker freezing up, but I have used all four ice types with no issues so far.
  Answered 1 year ago by Jimm
  Answer this question
QuestionHow long does it take to start making ice after installed
Asked 1 year ago by Meg.
- Answer About 8 to 12 hours for first ice. I’m guessing that it takes a number of cycles for the water to make its way through the tubing to the ice maker. It will make ice though. :)
  Answered 1 year ago by Anonymous
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QuestionAre the doors on when delivering
Asked 2 years ago by Bob.
- Answer Yes
  Answered 2 years ago by Eric
  Answer this question
QuestionCan I still purchase a Geek Squad plan?
Asked 2 years ago by Miriam.
- Answer Yes, you can purchase Geek Squad from BestBuy, Miriam. To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the available protection plan or warranty service. Have a great day, -Ernest-
  Answered 2 years ago by Samsung
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QuestionDoes this have twin compressors (one for ice, another for fridge) or just one compressor?
Asked 2 years ago by jains.
- Answer Hi Jains, The cooling system of this refrigerator has a twin system with two separate evaporators. Thank you for choosing Samsung and have a great day! ^Rainly
  Answered 2 years ago by Samsung
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Questiondoes this come with a manufactures warranty
Asked 2 years ago by richie.
- Answer Yes. 1 year.
  Answered 2 years ago by Eric
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QuestionIs there an option for a handle on the freezer door?
Asked 2 years ago by Handle.
- Answer No, but it does not need one. There is a place to put your fingers and you just pull.
  Answered 1 year ago by Dogsrule
  Answer this question
Questiondoes this refrigerator come with the water hose kit?
Asked 1 year ago by Roni.
- Answer No, it does not
  Answered 1 year ago by Dogsrule
  Answer this question
QuestionIs one of the 4 types of ice actual nugget ice (shaved and compressed) or is it just small cubes.
Asked 1 year ago by Jason.
- Answer small cubes
  Answered 1 year ago by Dogsrule
  Answer this question

Showing 21-35 of 35 questions

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Questions & Answers

Samsung - 26 cu. ft. French Door Counter Depth Smart Refrigerator with Four Types of Ice - Stainless Steel

Q: QuestionWhere is the power cord located? Where does the dedicated power socket needs to be (Top, middle, bottom)?

Q: QuestionIs there an adjustment for the interior light? My other Samsung was nice and bright, this is dim. Or do I need to replace with brighter bulbs?

Q: QuestionIs it finger print resistant

Q: QuestionWE HAVE HAD THIS SAME REFRIGERATOR FOR ABOUT 10 YEARS. WE REALLY LIKED IT AND WANT TO GET ANOTHER ONE IN OUR NEW HOME. THE BIGGEST COMPLAINT I HAD WAS HOW NOISY THE ICE MAKER WAS. HAS THIS BEEN RECTIFIED?

Q: QuestionDo the handles have to be put on?

Q: QuestionI have a surmising 6 years old and we have replaced the refrigerator condenser 2 times and needs done again. Are the new fridges better.

Q: QuestionHave they fixed the ice maker from freezing up? Ive had 2 samsung refrigerators both had the problem as well as many other people. hate to fall into that trap again.

Q: QuestionHow long does it take to start making ice after installed

Q: QuestionAre the doors on when delivering

Q: QuestionCan I still purchase a Geek Squad plan?

Q: QuestionDoes this have twin compressors (one for ice, another for fridge) or just one compressor?

Q: Questiondoes this come with a manufactures warranty

Q: QuestionIs there an option for a handle on the freezer door?

Q: Questiondoes this refrigerator come with the water hose kit?

Q: QuestionIs one of the 4 types of ice actual nugget ice (shaved and compressed) or is it just small cubes.

Most-viewed items

QuestionWhere is the power cord located? Where does the dedicated power socket needs to be (Top, middle, bottom)?

QuestionIs there an adjustment for the interior light? My other Samsung was nice and bright, this is dim. Or do I need to replace with brighter bulbs?

QuestionIs it finger print resistant

QuestionWE HAVE HAD THIS SAME REFRIGERATOR FOR ABOUT 10 YEARS. WE REALLY LIKED IT AND WANT TO GET ANOTHER ONE IN OUR NEW HOME. THE BIGGEST COMPLAINT I HAD WAS HOW NOISY THE ICE MAKER WAS. HAS THIS BEEN RECTIFIED?

QuestionDo the handles have to be put on?

QuestionI have a surmising 6 years old and we have replaced the refrigerator condenser 2 times and needs done again. Are the new fridges better.

QuestionHave they fixed the ice maker from freezing up? Ive had 2 samsung refrigerators both had the problem as well as many other people. hate to fall into that trap again.

QuestionHow long does it take to start making ice after installed

QuestionAre the doors on when delivering

QuestionCan I still purchase a Geek Squad plan?

QuestionDoes this have twin compressors (one for ice, another for fridge) or just one compressor?

Questiondoes this come with a manufactures warranty

QuestionIs there an option for a handle on the freezer door?

Questiondoes this refrigerator come with the water hose kit?

QuestionIs one of the 4 types of ice actual nugget ice (shaved and compressed) or is it just small cubes.