A:AnswerFunny how they take away a simple feature and some people gush like it's a totally fantastic innovation,.. looks sleek and cool but you may find it a pain when you need to open the right door with your right hand, or the left door with left hand. Can make you wish you had those simple handles..... For the price it should have touch free doors
A:AnswerI'm happy to help with this, LP! This link (https://bit.ly/3sp2wRW) can walk you through what to do if the ice maker is not working properly. ^Jecca
A:AnswerThanks for asking, lynnp! This model does not have the FlexZone feature. The freezer section temperature can only be adjusted between 5 degrees Fahrenheit (-15 degrees Celsius) and -8 degrees Fahrenheit (-23 degrees Celsius). ^Jecca
A:AnswerGreat question, suzygee! The shelves can absolutely be removed, and this link (https://bit.ly/3aOQVok) can walk you through how to safely remove them. ^Jecca
A:AnswerHi zd! There are actually a few things that could be preventing the refrigerator from cooling properly. This link (https://bit.ly/3rOoiOX) can walk you through what to check. ^Jecca
A:AnswerIt sure does! The water filter that is included with the refrigerator will need to be replaced about every 6 months, depending on usage. Here's a link (https://bit.ly/37bZRUy) with more information. ^Jecca
A:AnswerGreat question, Pikachu! According to our specifications (https://bit.ly/2K2NaCk) the shelves in this refrigerator are made of tempered glass. ^Jecca
A:AnswerI'm happy to help with this! Page 36 of the user manual (https://bit.ly/3hWTMP4) has steps and helpful images to help you locate the "test" button that resets the ice maker. ^Jecca
A:AnswerJ&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
A:AnswerHi there! It sounds like your refrigerator's control/child lock is engaged. This link (https://bit.ly/2UvjX4h) can walk you through what to check. ^Jecca