Questions & Answers

Q: QuestionIs there a dispenser lever "shipping retainer lock clip" that needs to be removed for use? The dispenser lever is pushed in against the frig all the way. Very hard to press to get anything out.

Asked 2 years ago by Heyhey.

Q: QuestionIs the refrigerator garage ready

Asked 3 years ago by sunshine.

• A:Answer Hi, Sunshine. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 27.4 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity if it is garage ready. You can place the Fridge anywhere within your house/property as long as you can satisfy the site requirements. Please check the link for more details on the user's manual, page 17. https://downloadcenter.samsung.com/content/UM/202101/20210107203222977/SBS_RS5300T_DA68-03958A-04_EN-MES-CFR__5201__USA.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144618569 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionCan you confirm this is not Energy Star certified? It seems like it should, since it's exactly the same as this other model RS27T5201SR/AA which is Energy Star and the only difference I see is the addition of WIFI.

Asked 3 years ago by muyayo.

• A:Answer Hi Muyayo. Thank you for reaching out regarding your Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity if this is not Energy Star certified. Regarding your concern, this refrigerator is energy star certified. I will share the link for the full specs, features, and dimensions with you. https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/27-4-cu--ft--smart-side-by-side-refrigerator-with-large-capacity-in-stainless-steel-rs27t5201sr-aa/#specs Also, another link you can find useful is this. https://image-us.samsung.com/SamsungUS/PVI/20210305/common-energylabel-rs27t5201sr-aa-energylabel.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144254891 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionI am concerned about placement with the left side against a wall. Does opening the left (freezer) door to 90 degrees increase the effective width of the unit? How far (in degrees) will it open in that location?

Asked 4 years ago by eddie.

• A:Answer I'm happy to help with this, eddie! Page 18 of the user manual (https://bit.ly/3rKuFnE) has a detailed diagram showing the space needed to full open the doors. ^Jecca

  Answered 4 years ago by Samsung

  
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