A:AnswerThe water nozzle fires backwards at an angle so water doesn’t drop right in so we use a red solo cup and pour into water bottle but this is a small price to for an absolutely wonderful fridge that I’m so happy with!
A:AnswerI bought a suite of Samsung Appliances for my kitchen. The exact day the warranty period of one year passed, the microwave died. I bought it from another company who basically told me, "too bad, you didn't buy the service plan." I bought another microwave. THEN my dishwasher went out. Bad motherboard. Somehow it WAS covered by the warranty. But the REAL PROBLEM has been my refrigerator: the ice maker freezes up about once a month and I have to leave the door open for it to thaw. Samsung is aware of this problem and they actually have a kit to fix the problem for around $400 but they will not claim it as their responsibility. (This problem has been persistent since I bought the refrigerator.) I moaned and groaned (and other things with Samsung while the third party repair guy was fixing it. I was on hold for 45 minutes (proof the rest of the world has the same problem) and finally the person said they would take care of the problem but had to pass me on to another person. I had to go through the entire argument again then the guy kept saying they could probably take care of it but needed to contact the repair company and he kept putting me on hold (1 hour, 45 minutes by now). In the meantime, the repair guy did not want to hang around and I paid him. The Samsung guy said, "oh, you already paid them? Then we cannot help you." He never could explain that even when I said I could call the repair company and get them to give me a credit on my credit card charge. He refused, I ended up telling him thanks for wasting my time and where he could go. I ate the $400. SUMMARY: Samsung manufactures substandard appliances. Their customer support is horrendous and that 1 Star up there should really be a 0 Star. SPECIAL NOTE: Not to get anyone into trouble but a Best Buy employee in the Appliance Department confided to me that "Samsung appliances suck." I was shocked coming from such a person in the know but they went on to explain the problem probably has to do with the fact that they shop out their parts to third party sub contractors. DO NOT BUY THIS PRODUCT!
A:AnswerHello Cabinet, I have attached a link below to the specifications of this unit, you will find all the dimensions there.
https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/28-cu-ft-capacity-4-door-french-door-food-showcase-refrigerator-stainless-steel-rf28jbedbsr-aa/?redir=RF28JBEDBSR#specs
^Britt
A:AnswerHello Sondra, I have attached a link below to instructions regarding ice bucket removal.
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=668421&modelname=RF28JBEDBSR&modelcode=RF28JBEDBSR/AA
^Britt
A:AnswerHello abcdef2822, I have attached a link to the user manual below.
http://downloadcenter.samsung.com/content/UM/201707/20170714133959163/DA68-02952B-05.pdf
^Britt
A:AnswerHello, I have attached a link below to removal instructions.
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=420884&modelname=RF28JBEDBSR&modelcode=RF28JBEDBSR/AA
^Britt
A:AnswerHello George, the product size with hinges, handles and doors is 35 3/4" x 70" x 36 1/2", product size with hinges and doors is 35 3/4" x 68 7/8" x 29 3/8", product size with door without handles is 35 3/4" x 70" x 34", product size with doors open is 35 3/4" x 70" x 48 1/4", and the shipping size of this unit is 38 1/4" x 75 3/4" x 36 1/4". ^Britt
A:AnswerWe can get a standard 12 oz soda can. The short gator aid is too tall, but juice pouches work well when stored toward the back standing up. We’ve sectioned our an area for laying down waters and juices it keeps them from rolling around and out of the food zone. Only issue is when the drawer is almost empty it takes 24 cans, 10 pack of juice pouches, 6 pack mikes lemonade and a bunch of waters to fill back up!
A:AnswerYes, they make a counter depth model and I have that one in my laundry room. Like it very much as well. I actually owned that one first, which I bought to fit in the counter depth space at my last home. I liked it so much I wanted a new big one for my new home.
A:AnswerHello!
Mine was installed and installers said to give it 4-5 hours for it to cool, and the water comes out freezing! Maybe they didn't hook something correctly?
