A:AnswerThe white plastic nuts you're referring to are the leg locks that should be tightened after the washer and pedestal are leveled. These nuts will help to prevent the washer legs from shifting over time so they are no longer level, which could lead to unnecessary vibration.
- Ms. Samsung
A:AnswerThe compatible WE357A7W model pedestal is currently available. Please contact your local Best Buy Appliance Associate for information on alternate options, if necessary.
Thank you,
Ms. Samsung
A:AnswerThe White WE357A7W is compatible with the WF431ABP and DV431AEP in terms of installation, but if you'd like to have the color match, as well, you may want to check out the Stainless Platinum WE357A7P instead.
- Ms. Samsung
A:AnswerI'm sorry to hear the detergent bottle is blocking the pedestal drawer from opening. If you're unable to open the drawer enough to reach the bottle from the front, I would suggest removing the back panel from the pedestal in an effort to reach inside through the rear to move the bottle. I hope this helps!
- Ms. Samsung
A:AnswerThanks for the question. Samsung recommends installing the back panel on the pedestal for added stability which helps to maximize the reduction of vibration and noise. In addition, without the back panel in place, the pedestal drawer could press against the gas line if it were partially housed inside the pedestal, which would not be recommended.
- Ms. Samsung
A:AnswerPedestal is just perfect. It brings the dryer up so you don't have to break your back, bending over, to get things that are way in the back of the dryer.I love it....
A:AnswerThe WE357A7R pedestal fits most Samsung front load washers and dryers currently available. For further assistance, please consult your local Best Buy Appliance Associates or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Thank you,
Ms. Samsung
A:AnswerThe WE357A7W is designed to fit Samsung front load washers and dryers, and I can't tell you whether it might fit another manufacturer's products.
Thank you for the question,
Ms. Samsung
A:AnswerThanks for the question. The WE357A7W pedestal is compatible with both the WF511ABW washer and the DV331AEW dryer. The dimensions of the pedestal are 27-1/8" wide by 28-1/2" deep by 14" high without the feet, or approximately 15" with the feet.
- Ms. Samsung