“Hello- we have had this product for several days and we love it - except it takes forever to produce Ice and frost is forming all over everything in top freezer drawer. Any ideas? Much thanks”
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I'm happy to help with this! It is likely that these two symptoms may be related. However, I have separate troubleshooting guides for each that should help resolve these. First, here is the link for what to do when the ice maker is not working properly: https://bit.ly/3qAT9za. Next, I have this link (https://bit.ly/3y1v471) to some steps you can take if you're noticing frost in the freezer section. ^Jecca
Sorry, there was a problem. Please try again later.If it is less than 15 days old I would call the geek squad and order a new one because that shouldn't be happening.
Sorry, there was a problem. Please try again later.Refrigerator is great but was delivered with 2 large dents & not hooked up right so malfunctioned until I fixed it myself. Called the Geek Squad who did not help in any way. I will never buy a major appliance from Best Buy again.
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