Questions & Answers

Q: QuestionWhen delivering a fridge can they remove the fridge doors to fit it into a doorway when delivering the product?

Asked 5 years ago by khloe.

• A:Answer Yes, at least they did for me .... I asked in advance so I would think others should too. Our delivery team was super careful, friendly and professional.

  Answered 5 years ago by BarbM

  Helpful (10)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionThe product name says that it has an internal water dispenser. But the specifications say that it has both an ice AND water dispenser on the inside. So is it both or only water?

Asked 5 years ago by WestlakeFoodie.

• A:Answer Hello, I can see how this would be a little confusing. This refrigerator comes with an internal water dispenser in the refrigerator. It does have an idea maker but that is located in the freezer and the ice drops into a storage tray that is located in the upper bin of the freezer. I hope this help clarify the specifications of the refrigerator. ^Michelle

  Answered 5 years ago by Samsung

  
  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the backs of the bottom freezer bin angled? What is the capacity for the freezer? Do the refrigerator doors open to an angle greater than 90 degrees? How easy is it to remove the refrigerator bins for cleaning?

Asked 4 years ago by pickybuyer.

• A:Answer I'm happy to answer all your questions, pickybuyer! The freezer drawers have a fully rectangular shape, and do not have an angle at the back. The refrigerator doors can open wider than a 90 degree angle. In fact, page 20 of the user manual (https://bit.ly/2RkgVCl) has a diagram showing the dimensions with the doors fully open. As for removing the shelves and bins for cleaning, if they're removed properly, they should come out pretty easily. This link (https://bit.ly/3bA8hGK) can show you just how to do it! ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the refrigerator shelves split and are they adjustable?

Asked 4 years ago by GrandmaF.

• A:Answer The shelves are split and adjustable / removable.

  Answered 4 years ago by ScottyVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen you buy this refrigerator, does it automatically come with its first water filter? Or do you have to order the water filter separately?

Asked 5 years ago by kelc14.

• A:Answer This refrigerator comes with the filter already. It should last about 6 months before you have to change it.

  Answered 5 years ago by SARealtorVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionSo I’ve never had a French door refrigerator before, does the design of the doors require you to open both doors to access the left side where the water dispenser is? I know some doors are designed where You can’t open one side up without the other side.

Asked 4 years ago by Clay.

• A:Answer You can open doors separately or together.

  Answered 4 years ago by Danishmom05

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat are the measurements for this 28 cu, ft refridgerator

Asked 4 years ago by bynx.

• A:Answer I'm happy to help with this, bynx! This link (https://bit.ly/3tkZWxL) has all the available dimensions listed in the product info section. ^Jecca

  Answered 4 years ago by Samsung

  
  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this refrigerator have an internal water tank or reservoir to cool the water before it's dispensed

Asked 4 years ago by Bill.

• A:Answer From what I’ve seen it cools 2 liters of water at a time internally and once the reservoir is used up you have to wait a bit some days 15 min to get cold water again

  Answered 4 years ago by Terrible

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan magnets be stuck on the stainless steel finished doors?

Asked 5 years ago by CuriousGeorge.

• A:Answer yes

  Answered 5 years ago by MichelleG

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondo they take the old fridge

Asked 5 years ago by 2wires.

• A:Answer Yeah, it was a $25 fee but they took our old fridge. $25 is totally worth it in my opinion. And it was an option to add on that take-away charge during the online checkout.

  Answered 5 years ago by PunkRockedVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionAre the sides of this refrigerator also in stainless steel?

Asked 5 years ago by GenB.

• A:Answer No. The sides are a dark gray.

  Answered 5 years ago by AlyJoy

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the black color the same as black stainless steel? I have a black stainless steel range and wondered if this would match it?

Asked 5 years ago by Curious.

• A:Answer The black is a gray black and is stainless steel.

  Answered 5 years ago by LisaOVerified Purchase

  • 
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWe have a Samsung 28 cu. ft. refrigerator (model RF28T5A0159). No (the ice maker is on the left inside the bottom freezer). Where’s the water filter for this ice maker, EXACTLY? It’s NOT inside the fridge. Is there a filter model # available?

Asked 1 year ago by Amigos.

Q: QuestionWe moved the refrigerator to a new location and now the ice maker is not making ice. It is connected correctly because the water dispenses, is there something differently that needs to be done to get the ice maker to start making ice

Asked 2 years ago by ASmith.

Q: QuestionWhere is the filter located on the 28 cubit 3 door RF28T5A0159/RF28T5A01B1

Asked 2 years ago by Sparkle.

• A:Answer Between the drawers inside

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this counter depth?

Asked 2 years ago by Kenny.

• A:Answer No. This is a large fridge, and ours sticks out about 10" with the handles past the counter top. It sticks out about 8" without the handles.

  Answered 2 years ago by AnonymousVerified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long does it take to make a bin full of ice?

Asked 3 years ago by Anonymous.

• A:Answer It is quick. The initial use took two days, but has been full since with daily ice use.

  Answered 3 years ago by LovethisfridgeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy house has hard water and was looking to add an under the sink water filter for the refrigerator. The filter says it flows a gallon a minute., is that enough volume to feed the fridge?

Asked 3 years ago by Erik.

• A:Answer What you really need is a good water softener. Trust me - it will make all the difference.

  Answered 8 months ago by LisaS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi there, I would like to know if this refrigerator is the same model as the Samsung 28 cu. ft with Auto-Fill Pitcher Model:RF28T5021SR/AA / SKU:6417768 but just WITHOUT the water pitcher and an internal water dispenser? Thank you!

Asked 3 years ago by GabbyDabby.

• A:Answer Does not have the auto-fill water pitcher but does have internal water dispenser.

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)