“We just had our refrigerator installed and it has been very slow to drop ice. Is this normal in the first few days?? If so, how long should I expect to wait for ice to begin to drop regularly?? Thank you!!”

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• Mine was like that to but it took about 3 days and after it was good to go.

  Answered by Ulises 4 years ago

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• Hi May! Not to worry, it is very normal for ice production to be slow immediately after installation. In fact, we generally recommend waiting at least 24-48 hours after installation for normal ice production to begin. However, if you're still having trouble, I have this link (https://bit.ly/3jD2BAf) that can walk you through what steps to take next. ^Jecca

  Answered by Samsung 4 years ago

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