“I have an older version of this frig and pantry door gets hard to pull out due to ice underneath it and then is almost impossible to get back in. Are newer models easier to get back in?”
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Hi Sheila! I can actually help with your current model's issues. It sounds like the refrigerator may need to be levelled again. Over time the unit can slowly shift and become unlevel. This causes water and condensation to form and sometimes freeze into a sheet of ice. This link (https://bit.ly/2XzyNvV) can walk you through how to level your refrigerator. ^Jecca
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