Questions & Answers

Name: Samsung - 28 Cu. Ft. French Door Refrigerator - Black stainless steel
Brand: Samsung
SKU: 5119009
Price: 2499.99 USD
Rating: 4.3 (2064 reviews)

Samsung - 28 Cu. Ft. French Door Refrigerator - Black stainless steel

Model:: RF28HFEDBSG/AA; |
SKU:: 5119009

User rating, 4.3 out of 5 stars with 2064 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 106 questions

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QuestionWhat is the make or number of the water filter, we need to replace ours. Where can I find one? thanks!
Asked 6 years ago by Alli.
- Answer Thanks for asking, Alli! The compatible water filter for this refrigerator is model HAF-CIN/EXP. They can be purchased at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
  Answered 6 years ago by Samsung
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QuestionIs the ice storage bin removal so that I can dump the ice as needed?
Asked 7 years ago by luckyturk21.
- Answer Yes it is very easy to remove and dump ice and for cleaning.
  Answered 7 years ago by Bigjoe
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QuestionI only have a door openning of 31" into the kitchen, is it possible to take the doors off this model to get it in?
Asked 7 years ago by dave.
- Answer Hello dave, I have attached a link below to the user manual, you will find more information regarding door removal on page 14. http://downloadcenter.samsung.com/content/UM/201606/20160613143851369/DA68-02953A_11_USER_MANUAL_AA_AW2.pdf ^Britt
  Answered 7 years ago by Samsung
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QuestionIs it possible to turn off the lower ice maker?
Asked 7 years ago by JRG1.
- Answer There is not a lower ice maker on this fridge.
  Answered 7 years ago by Huffdaddy
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QuestionWhat are the dimensions of this refer
Asked 8 years ago by Anonymous.
- Answer The size is 68.88 H x 35.75 W x 36 W in.
  Answered 8 years ago by CommunityAnswer
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QuestionIce maker had stopped producing ice. How is it restarted after thawing?
Asked 9 years ago by Leb44.
- Answer the only way to do this is to remove the cover enclosing the ice maker and thaw it out, this is a recurring problem Samsung has on a lot of model and to date have refused to fix, there is a class action lawsuit against them for this, check out this website https://www.classaction.org/samsung-refrigerator-ice-maker-lawsuit
  Answered 6 years ago by Paz56
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QuestionDoes this have Gallon door storage
Asked 9 years ago by Shay.
- Answer Yes, we can fit a gallon. Milk easily in right inside door
  Answered 8 years ago by Rich
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QuestionCould i get the dimensions of the refrigerator? I could not find these.
Asked 10 years ago by katie.
- Answer The dimensions of the refrigerator is Height 68.88 inches, Width 35.75 inches, Depth 36 inches.
  Answered 10 years ago by CommunityAnswer
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QuestionDo we need a water line?Or does this fridge come with one? Do we need any other accessories? We are moving into a brand new home with no previous fridge. Thanks!
Asked 10 years ago by Caliute.
- Answer Yes, you will need to purchase a water line separately. They are available at places like Home Depot, Lowes, or Best Buy.
  Answered 10 years ago by Chewybacca
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QuestionPurchase a new Samsung RF24R7201SR/AA …..HOW DO YOU GET THE TOP SELF TO BE FOLDABLE ?? seems there is a rivet stopping it . Any answers
Asked 2 years ago by LAX28.
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QuestionCan you replace the doors on this model?
Asked 2 years ago by Qtina25.
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QuestionDo you have to shut the water supply off when you change the water filter in. Samsung model rf28hfedtsr/as refrigerator
Asked 3 years ago by Coach.
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QuestionWhy is the freezer cooling but not the refrigerator?
Asked 3 years ago by Anonymous.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Black
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QuestionNeed the depth of the hinges on Model RF22N. Have a built in self at 70.5" and need to know how far back to cut out self.
Asked 3 years ago by Wade.
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QuestionAnyway to stop the constant dripping of water from the icemaker into the tray under it. Needs to be emptied every day.
Asked 4 years ago by Sparty.
- Answer did not have this issue
  Answered 3 years ago by cricket44
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QuestionDoes the one piece glass shelf that spans the entire length of the refrigerator come out
Asked 4 years ago by Pmcanning.
- Answer yes, it is explained how to remove it in the manual
  Answered 3 years ago by cricket44
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Questionhow do i defrost only the ice maker?
Asked 5 years ago by erick1111.
- Answer Hi there, I see you are having problems with your ice maker. There is not a defrost function on your ice maker that you can turn on. You can defrost the freezer or you will need service. Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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QuestionMy samsung refrigerator rf28hmedbsr/aa ice cubes are too small and the crushed Ice are large and not crushed properly Is there an adjustment to increase the size of the cubes ? I'm not that concerned with the crushed ice so much. Thanks in advance
Asked 5 years ago by mcgth.
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QuestionI have to reset my ice maker after every ice dump, ice maker was replaced and still kicks off after every dump. Any idea what could cause this? It dumps ice right after i reset it.
Asked 5 years ago by Cooper.
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QuestionWhat's the shape & size of the ice cubes?
Asked 6 years ago by IceCubeQuestion.
- Answer Should be crescent but sometimes stick together
  Answered 6 years ago by Lady
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Showing 21-40 of 106 questions

Questions & Answers

Samsung - 28 Cu. Ft. French Door Refrigerator - Black stainless steel

Q: QuestionWhat is the make or number of the water filter, we need to replace ours. Where can I find one? thanks!

Q: QuestionIs the ice storage bin removal so that I can dump the ice as needed?

Q: QuestionI only have a door openning of 31" into the kitchen, is it possible to take the doors off this model to get it in?

Q: QuestionIs it possible to turn off the lower ice maker?

Q: QuestionWhat are the dimensions of this refer

Q: QuestionIce maker had stopped producing ice. How is it restarted after thawing?

Q: QuestionDoes this have Gallon door storage

Q: QuestionCould i get the dimensions of the refrigerator? I could not find these.

Q: QuestionDo we need a water line?Or does this fridge come with one? Do we need any other accessories? We are moving into a brand new home with no previous fridge. Thanks!

Q: QuestionPurchase a new Samsung RF24R7201SR/AA …..HOW DO YOU GET THE TOP SELF TO BE FOLDABLE ?? seems there is a rivet stopping it . Any answers

Q: QuestionCan you replace the doors on this model?

Q: QuestionDo you have to shut the water supply off when you change the water filter in. Samsung model rf28hfedtsr/as refrigerator

Q: QuestionWhy is the freezer cooling but not the refrigerator?

Q: QuestionNeed the depth of the hinges on Model RF22N. Have a built in self at 70.5" and need to know how far back to cut out self.

Q: QuestionAnyway to stop the constant dripping of water from the icemaker into the tray under it. Needs to be emptied every day.

Q: QuestionDoes the one piece glass shelf that spans the entire length of the refrigerator come out

Q: Questionhow do i defrost only the ice maker?

Q: QuestionMy samsung refrigerator rf28hmedbsr/aa ice cubes are too small and the crushed Ice are large and not crushed properly Is there an adjustment to increase the size of the cubes ? I'm not that concerned with the crushed ice so much. Thanks in advance

Q: QuestionI have to reset my ice maker after every ice dump, ice maker was replaced and still kicks off after every dump. Any idea what could cause this? It dumps ice right after i reset it.

Q: QuestionWhat's the shape & size of the ice cubes?

QuestionWhat is the make or number of the water filter, we need to replace ours. Where can I find one? thanks!

QuestionIs the ice storage bin removal so that I can dump the ice as needed?

QuestionI only have a door openning of 31" into the kitchen, is it possible to take the doors off this model to get it in?

QuestionIs it possible to turn off the lower ice maker?

QuestionWhat are the dimensions of this refer

QuestionIce maker had stopped producing ice. How is it restarted after thawing?

QuestionDoes this have Gallon door storage

QuestionCould i get the dimensions of the refrigerator? I could not find these.

QuestionDo we need a water line?Or does this fridge come with one? Do we need any other accessories? We are moving into a brand new home with no previous fridge. Thanks!

QuestionPurchase a new Samsung RF24R7201SR/AA …..HOW DO YOU GET THE TOP SELF TO BE FOLDABLE ?? seems there is a rivet stopping it . Any answers

QuestionCan you replace the doors on this model?

QuestionDo you have to shut the water supply off when you change the water filter in. Samsung model rf28hfedtsr/as refrigerator

QuestionWhy is the freezer cooling but not the refrigerator?

QuestionNeed the depth of the hinges on Model RF22N. Have a built in self at 70.5" and need to know how far back to cut out self.

QuestionAnyway to stop the constant dripping of water from the icemaker into the tray under it. Needs to be emptied every day.

QuestionDoes the one piece glass shelf that spans the entire length of the refrigerator come out

Questionhow do i defrost only the ice maker?

QuestionMy samsung refrigerator rf28hmedbsr/aa ice cubes are too small and the crushed Ice are large and not crushed properly Is there an adjustment to increase the size of the cubes ? I'm not that concerned with the crushed ice so much. Thanks in advance

QuestionI have to reset my ice maker after every ice dump, ice maker was replaced and still kicks off after every dump. Any idea what could cause this? It dumps ice right after i reset it.

QuestionWhat's the shape & size of the ice cubes?