“Our Samsung cool select fridge is frosting up in the back of the refrigerator. It is pooling on one of the shelves.”
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The refrigerator, has been functioning perfectly well. It's a good deal and buy. Nothing better than that.
Sorry, there was a problem. Please try again later.Hi Mike, We appreciate you letting us know about your situation. We are here to help with your concerns with the refrigerator. I have shared Samsung links that will help address your concerns with frost build-up and water pooling in your refrigerator. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/ Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/ Items freezing in the fridge compartment: https://www.samsung.com/us/support/troubleshooting/TSG01001030/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144934522 and it will help our team pull up your information. Leo
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