Questions & Answers

Q: QuestionWhat type of cooktop surface does this cooktop have?

• A:Answer This Samsung cooktop has a smooth glass, ceramic electric cooktop.

Q: QuestionWhat is the wattage of this cooktop?

• A:Answer The wattage of this cooktop is 7200 watts.

Q: QuestionHow many burners does this cooktop have?

• A:Answer This cooktop has 4 burners.

Q: QuestionIs this cooktop ENERGY STAR certified?

• A:Answer Yes, this cooktop is ENERGY STAR® Certified.

Q: QuestionAre the knobs on this cooktop dishwasher safe?

• A:Answer Yes, the knobs are dishwasher-safe for easy cleaning.

Q: QuestionWhere is the control location for this cooktop?

• A:Answer The controls are located on the front panel of the cooktop.

Q: QuestionMy current cooktop is slightly over 30". How will this fit?

Asked 3 days ago by searchinggal.

• A:Answer Hello searchinggal, The 30" size refers to the cooktop itself, while the required cutout is smaller about 28 ½" to 28 ⁷⁄₈" wide. If your opening is over 30", the cooktop can still sit on top, but small gaps may be visible. For the best fit and proper installation, we strongly suggest having a professional installer to handle the setup, especially if adjustments are needed. You can explore the full guide here: Samsung cooktop installation manual: https://downloadcenter.samsung.com/content/EM/202412/20241202133624714/DG68-01666A-00_IM_NZ30FG5332RKAA_EN-MES-CFR_241126.pdf Samsung values your business. Rachel Samsung Care

  Answered 3 days ago by Samsung

  
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Q: QuestionDoes it come with plug in or require hard wire? is power cord included?

Asked 8 months ago by Plug.

• A:Answer Greetings, Yes, this electric cooktop comes with a power cord and must be hard-wired. For more details about the electrical requirements, please refer to pages 6-7 of the manual link below. Installation manual https://downloadcenter.samsung.com/content/EM/202412/20241202133624714/DG68-01666A-00_IM_NZ30FG5332RKAA_EN-MES-CFR_241126.pdf Have a lovely day. -Kimberly

  Answered 8 months ago by Samsung

  
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Q: Questioncan i order the cooktop knobs?

Asked 9 months ago by bissy.

• A:Answer Hi there, Yes, you may reach out to our Samsung Parts Team to order the parts needed for your Samsung cooktop at (800) 627-4368. They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase. Thank you for choosing Samsung, and have a great day! ^Rodel

  Answered 9 months ago by Samsung

  
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