Oven is stuck in “keep warm” mode instead of of preheating. Pressing the “keep warm” button doesn’t turn it off. Gas is connected. Everything else appears to be working fine. Help! null

Question

Samsung · Accepted Answer

Hi Bobs,

We understand how you feel regarding this range. We are here to help you.

The range will automatically preheat for 5 minutes after selecting the cooking mode.

To remove the "Keep Warm" function, you may press the OFF/CLEAR button.

Should you still need support, please don’t hesitate to reach out to us through the channels below.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide us with this reference number (1149177462), and it will help our team pull up your information.

^Rodel

“Oven is stuck in “keep warm” mode instead of of preheating. Pressing the “keep warm” button doesn’t turn it off. Gas is connected. Everything else appears to be working fine. Help!”

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