“Just wondering if this is supposed to be wide open or not on the pictures looks like there is something covering it”

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• Hi Tomg, We completely understand why that might be a bit confusing from the pictures. Please don’t hesitate to reach out, and we can guide you step by step and make sure everything is clear. You can get back to us through the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number to help our team pull up your information when you message us. -Diana

  Answered by Samsung 3 months ago

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