A:AnswerHi there DACleve! To help with this, I recommend reaching out to our dedicated SmartThings team at 866-813-2404. This team will be able to troubleshoot the connection issues you're having, as well as assist you with getting your clock set and synced the way you want it. ^Jecca
A:AnswerGreat question, Adam! The SmartThings app does offer both oven and cooktop monitoring. This allows you to check the status of the oven, and monitor the on/off status of each cooktop burner. ^Jecca
A:AnswerHi Sunny,
Thank you for asking if the Samsung range is energy star qualified. This model is not energy star qualified.
Thank you for choosing Samsung and have a great day!
^Rainly
A:AnswerThanks so much for asking, KageU! Because this model is a gas model, it will require a gas connection. This does add some steps to the installation process. I do have this link (https://bit.ly/2RsPYwl) to the installation manual for this model. Page 10 has a full list of what's included with the range. Also, pages 17-22 have step by step installation instructions. ^Jecca
A:AnswerDear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
A:AnswerDear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerHi Vintner25,
That's a great question! The four burners on this gas range have a combined power of 53,500 BTU.
For more information on each burner's power, please refer to the table on page 16 of the manual:
https://downloadcenter.samsung.com/content/UM/202208/20220805132916712/FULL_NX60A6111SS_AA_DG68-01341A-03_EN_MES_CFR_220804.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145123414) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
A:AnswerI'm happy to help with this, Andy! First, I have this link (https://bit.ly/3Ch5ddh) to the user manual for this model. Page 15 has step by step instructions on how to set the clock. ^Jecca
A:AnswerGreat question, DACleve! This model does not have a compatible center grate that can replace the griddle that comes with it. However, we do have several models that come with both a grate and a griddle that can be switched out. ^Jecca
A:AnswerHi there! I am able to provide the full dimensions of this model, which are: 29 15/16" W x 46 5/16"-47 1/16" (Adjustable) H x 28 11/16" D. However, these dimensions do include the top section where the control panel is located. ^Jecca
