“The WiFi setup seems faulty, is there a more straight forward way to set it up, should I assume that it’s broken if #6 doesn’t work while in setup mode? Also SmartThings does not recognize it.. best, -A”

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• Hi Andres! To help with this, I recommend reaching out to our dedicated SmartThings team, as they will be able to best assist you with connecting to the SmartThings app. They can be reached directly by calling 866-813-2404. ^Jecca

  Answered by Samsung 4 years ago

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• It took me several tries, I eventually got it to connect.

  Answered by RobU 4 years ago

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