“I am unable to connect my range hood NK30N7000US/AA, to the SmartThings app. Infact when I search, I can’t find it. Anyone else facing the problem? Because of that I can’t pair it with my gas range.”
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Have the same exact problem. Total garbage answers from the Samsung people. FALSE ADVERTISEMENT!! The hood does not have wifi and can NOT connect to my samsung gas range, which was the reason we bought it, so the fumes would be exhausted outside.
Sorry, there was a problem. Please try again later.We're glad you reached out about this, Santosh! After the hood and compatible cooktop are paired, you can install the Smart Things app on your mobile device to navigate your range hood. Watch and learn how to use the Auto Connectivity feature on your Samsung Range Hood. https://www.youtube.com/watch?v=iHMTuWebAHc This link will show you how to set up your SmartThings app: https://www.samsung.com/us/support/answer/ANS00048957/ After downloading, here's the link to help you add your appliance: https://www.samsung.com/us/support/answer/ANS00078853/ If you require further assistance in connecting the hood to SmartThings, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145191976) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa
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