“Picture is not crisp and looks washed out. I have a coax from the outside ant. (on a 40ft tower) directly to tv.”

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• Did all the adjustments and most ended up at the max and still washed out somewhat. Called Geek squad and was told to take back to Best Buy. Upgraded to the 5500. What a difference, perfect pic. You can skip the wifi hookup and go directly to tv setup.

  Answered by sams 8 years ago

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• Have you adjusted the picture settings? This had to be adjusted when we installed it. Our picture was too dark. You can adjust the brightness, color, contrast, backlight, sharpness. For us, being around the 50 mark on the settings works perfectly. All of our TVs are Samsung & we have never had any problems with them.

  Answered by Chelle72 8 years ago

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