“Tried using Bluetooth for hookup to Apple air pods but no luck.Q60 does not recognize it. Any suggestions?”
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I apologize for the inconvenience you’re experiencing with your Samsung Q60C TV and Apple Air Pods. Let’s troubleshoot this issue together: Ensure Bluetooth is Enabled: Go to your TV’s settings menu. Navigate to the Bluetooth section and make sure it’s turned on. If it’s already enabled, proceed to the next step. Pairing Process: Put your Air Pods in pairing mode by opening the case and holding the button on the back until the LED blinks white. On your TV, search for available Bluetooth devices. When your Air Pods appear, select them to pair. Check Compatibility: Confirm that your Air Pods are compatible with your Samsung Q60C TV. Some older models may not support certain Bluetooth profiles. If your Air Pods are compatible, try pairing them again. Update Firmware: Check if there’s a firmware update available for your TV. Sometimes updates address compatibility issues. Go to the Samsung support website and search for your TV model to find any available updates. Reset Bluetooth Settings: In your TV settings, locate the Bluetooth section. Reset the Bluetooth settings to default. Pair your Air Pods again. Distance and Obstacles: Ensure your Air Pods are within a reasonable range of the TV (usually up to 30 feet). Remove any obstacles (walls, furniture) that might interfere with the Bluetooth signal. Test with Other Devices: Pair your AirPods with another Bluetooth device (e.g., smartphone, tablet) to verify they’re working correctly. If they work with other devices, the issue may be specific to the TV. Remember that some Samsung TVs have limitations when it comes to Bluetooth audio profiles. If you’ve tried all the steps above and still face issues, consider using a wired connection or an external Bluetooth transmitter/receiver. For more specific guidance, refer to your TV’s user manual or contact Samsung customer support1. I hope this helps you get your Air Pods connected successfully!
Sorry, there was a problem. Please try again later.Rick - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
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