Questions & Answers

Q: Questionwhat is tizen

Asked 6 months ago by Anonymous.

Q: QuestionDoes it come with cable to connect to internet

Asked 9 months ago by Pam.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Pam - An Ethernet cable is not included. ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
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Q: QuestionDoes the 32 inch frame also have the power box that needs to be hidden like the 55 inch frame?

Asked 9 months ago by Jtav21.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Jtav - The 32" Frame TV uses a One Connect Mini Box. ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
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Q: QuestionDoes frame tv support Roku?

Asked 10 months ago by Art.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Art - You can connect a streaming device via HDMI. ~ Samsung Specialist

  Answered 10 months ago by Samsung

  
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Q: QuestionHow much is the subscription foe the art portion? And is is monthly?

Asked 11 months ago by Coco.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Coco - You can subscribe to the Art Store monthly ($4.99) or yearly ($49.99). You can find more information on the Art Store here: https://www.samsung.com/us/televisions-home-theater/tvs/the-frame/digital-art-store/ ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: QuestionCan this be set up vertically?

Asked 1 year ago by OREYES.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer OREYES - Yes, the 32” Frame TV features out-of-the-box Portrait Mode / 9:16 Screen Support. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionHello, is this TV supposed to come with a wall mount in the box? There was not a wall mount included like there is for other Samsung The Frame TVs I have purchased.

Asked 1 year ago by RecentPurchase.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Hi there - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionAre the feet included adjustable width-wise?

Asked 1 year ago by gsac.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Hi gsac - The leg width is not adjustable. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this be used outdoors?

Asked 1 year ago by Dottie.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Dottie - The Frame TV is not intended to be used outside, as it is not rated for outdoor use. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: Questionis the screen anti reflective

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer The Frame TV features Anti-Reflection with Matte Display to limit light distraction by reducing glare from all your shows, contents, and works of art. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this support portrait mode?

Asked 1 year ago by dlpsoccer.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer dlpsoccer - Yes, the 32" Frame TV features Portrait Mode support. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionHow much is the art subscription? And is there a list of the art choices?

Asked 1 year ago by Sunflower.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Hi Martha - You can subscribe to the Art Store monthly ($4.99) or yearly ($49.99). You can find more information on the Art Store here: https://www.samsung.com/us/televisions-home-theater/tvs/the-frame/digital-art-store/ ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionNeither the box, nor the product listing give information about what is actually included in the box. I read the previous answers to find out that there is a one connect mini box included. (?) Are there any cords not included, but needed for hookup?

Asked 1 year ago by Ariel.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Hi Ariel - The 32" Frame TV includes a One Connect Mini Box, One Connection Cable, power cable, Slim Fit Wall Mount, and Quick Setup Guide. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I upload personal photos and if so, how much memory is available?

Asked 1 year ago by MAC.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer MAC - Absolutely! You're not limited to the works of art in the Samsung Collection. Show off your artistic flair on The Frame using your own pictures! You can upload your own photography, family portraits and other memories with the SmartThings app or via a USB drive. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this TV come with a One Connect Box?

Asked 1 year ago by Charizard.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Charizard - Yes, the 32" Frame TV requires/includes a One Connect Mini Box. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this TV have audio?

Asked 1 year ago by Alex.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Hi Alex - The 32” Frame TV has 20-Watt 2 Channel speakers, as well as OTS Lite (Object Tracking Sound Lite) to provide you with 3D surround sound that follows the movement on screen by using our incredible virtual top channel audio—putting you right in the middle of the action. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you use a frame tv without hooking it up to a cable box?

Asked 1 year ago by Taylor.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Taylor - A cable box is only required if you'd like to connect one from your cable provider. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan the TV show ring doorbell display?

Asked 1 year ago by Chray.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Hi Chray - Please give us the opportunity to gather additional information from you to best assist with this. You can reach Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan a HD antenna be hooked up to this tv?

Asked 2 years ago by Marrk.

This question was asked about the related product: Samsung - 32” Class The Frame QLED Full HD Smart Tizen TV (2023)

• A:Answer Marrk - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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