“I think I might have a lemon ice maker but not sure. When it makes ice does it make 10 and then stop for hours and hours and then make , maybe 5 more. It took 3 days for us to get a good amount. Are we doing something wrong??”
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Hi gail. Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker is only making less ice. Regarding your concern, the ice maker is capable of making 10 pounds of ice a day, and it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. Here is a link to help you with your ice maker. Ice maker is not working. Please choose Ice maker is making some ice, but not enough. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough Also, I have included a short video for you to watch to assist you with the ice maker not having enough ice. What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US https://www.youtube.com/watch?v=heJu7r3JqNc Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144280969 ^Camille
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