A:AnswerDear Valued Best Buy Client,
To better assist you with your concern about pricing, please contact Best Buy's customer service department at (888) 237-8289, they are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerHi Sarah,
We appreciate your inquiry regarding removing the bottom glass from your Samsung refrigerator for cleaning. We recognize the importance of regular maintenance and cleanliness for your appliance and are committed to assisting you in seamlessly facilitating this process.
Please refer to the link below, specifically in the "Remove the glass on the vegetable or crisper drawers" section, for detailed instructions. Watch the instructional video and explore the hyperlinks for further information.
Remove or replace Samsung refrigerator bins, shelves, and drawers
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147221872) to help our team gather your information.
Have a great day.
^Charles
A:AnswerShort answer: Yes
Long answer: The top glass shelf has some weight, so use two hands, removing items from the shelf will help. The shelf is capable of moving forward and back by raising its rear out of its indentations at the back of the shelf supports at each end. (The supports run front to back along the sides of the refrigerator.) The middle shelf, which is spilt in half, allows one front half to slide under its rear half by tilting the front shelfs rear down and under. Truely, not as complicated as it sounds.
A:AnswerHi Sheila,
We would love to know how we can help you with the refrigerator and provide the assistance you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1147193909 to help our team pull up your information when you message us.
Have a great day.
^Aloe
A:AnswerMost definitely- there are two options to turn off of the ice maker. From the inside of the fridge and you can use the SmartThings app as well!
A:AnswerDisconnect the line water for 24 hrs, and clean up the ice qubo machine, after that re install and be sure the filter is working or new, lived in the right temperature to do ice.
A:AnswerHi John,
Thank you for the response. I have a Samsung dishwasher which is "Black Stainless Steel". Is this "Matte Black" same as Samsung's "Black Stainless Steel"?
A:AnswerHi Clowery,
Yes, the refrigerator needs to be connected to a water line for it to make ice.
Please see the "Connect the water dispenser line" section of the user's manual, page 37, 2nd paragraph, for reference.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf
Have a great day.
^Aloe
A:AnswerHi Linda,
Here is the user's manual for the fridge.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf
Have a great day.
^Aloe
