“My fridge is not dispensing water or making ice. The water supply has been checked and everything is working fine. Filter is new and genuine. This is the second time this happens and samsung wants to charge me for fixing it. I've this fridge for one year.”
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We understand the importance of a working refrigerator in your home, Allie. Let's get this taken care of. Please refer to the resources below to rectify your fridge's concerns. Please click the links and the hyperlinks and watch the embedded video for tips. Water does not dispense at all: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-does-not-dispense-at-all The ice maker is not making any ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150008976, to help our team locate your information when you message us. Have a great day. -John
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