“We just recently purchased the Samsung BESPOKE refrigerator. The technician that installed the water line connection lifted the refrigerator to pull forward by the doors while open instead of pulling it forward from the sides. Is that okay?”
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Hi Amber, Here is the link on how to properly move the fridge. https://www.youtube.com/watch?v=36cNT7FWCNs Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147357999), and it will help our team pull up your information. ^Rodel
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