Questions & Answers

Q: QuestionAre the filters easy to clean in this range hood?

• A:Answer Yes, the metal baffle filters are dishwasher-safe for easy cleaning.

Q: QuestionDoes this range hood work with smartthings?

• A:Answer Yes, this range hood works with SmartThings.

Q: QuestionCan the fan and lights sync with the cooktop?

• A:Answer Yes, the fans and lights can automatically sync with the cooktop through Bluetooth.

Q: QuestionDoes this range hood have a light?

• A:Answer Yes, this range hood has LED lights to illuminate the cooktop.

Q: QuestionWhat is the maximum airflow capacity of this range hood?

• A:Answer The maximum air flow capacity of this range hood is 390 cubic feet per minute.

Q: QuestionWhat type of controls does this range hood have?

• A:Answer This range hood has digital touch controls.

Q: QuestionAre the sides of this hood finished? Samsung model NK36N7000UG

Asked 7 years ago by SandieW.

• A:Answer Great question SandieW! The sides of the hood have the same type of finish as the rest of the hood. ^Jecca

  Answered 7 years ago by Samsung

  
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Q: QuestionI have an outlet for plugging up this unit. But do I have to purchase a power cord or will the installers provide one for me?

Asked 2 years ago by Tamara.

• A:Answer Hi Tamara, Yes, you have to purchase a power cord as it will not be provided by the installer. Please see the "Needed Parts list (Not Supplied)" section on page 9 of the user's manual for reference. Manual https://downloadcenter.samsung.com/content/UM/202308/20230807145138127/DG68-01416B-02_IB_FULL_NK30CB700W33AA_EN_MES_CFR_230530.pdf Have a great day. ^Aloe

  Answered 2 years ago by Samsung

  
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Q: Questionhow many cfm does this unit have?

Asked 1 year ago by Sevtar.

• A:Answer Hi Sevtar, This range hood is equipped with 390-600 CFM ventilation, which circulates air to move odors quickly. Have a great day! Chrystel

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this unit come with a 3 prong plug?

Asked 2 years ago by Tamara.

• A:Answer Hi Tamara, No, this hood does not come with a 3-prong plug. Please see the "Electrical connection" section on pages 10-11 of the user's manual. Manual https://downloadcenter.samsung.com/content/UM/202005/20200507090208448/NK30N7000UG_AA_LIB0139973A.pdf Have a great day. ^Aloe

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this require samsung bluetooth/wifi? Can it be controlled via app or alexa/google home?

Asked 2 years ago by Sam.

Q: QuestionIs this a convertible hood? I need something that recirculates.

Asked 3 years ago by Diane.

• A:Answer Hi Diane, We appreciate your question on whether this Samsung hood is capable of a recirculating installation. This hood model can be configured for non-vented installation. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionI understand the hood has to be hardwired, but my last hood had a plug. Can this hood be converted?

Asked 3 years ago by Tamara.

Q: QuestionThe space that I have is exactly 36 inches wide. Will this hood fit?

Asked 3 years ago by Tamara.

Q: QuestionWhat is the Wi-Fi and Bluetooth for on tis hood range

Asked 3 years ago by Allan.

Q: QuestionIs the electrical connection on the left, right or center of the unit. Need to know location to put wall electrical box.

Asked 3 years ago by electrical.

• A:Answer Hi There, We're happy to clarify your question! As per checking, the electrical connection is located on the right side of the hood. Have a great day. ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionEven though this model says under cabinet. Can it be vented through the wall?

Asked 4 years ago by Blaiser1.

• A:Answer I'm happy to help with this, Blaiser1! First, here is a link (https://bit.ly/32FGfrv) to the user manual for this model. Page 5 has detailed information about the various venting methods that are compatible with this model. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionThe specs say the noise level is 75db, is that when operating on the highest fan setting? What is the noise level on low? I'm looking for a hood with a low enough setting it can run in the background without much noise.

Asked 4 years ago by Joe.

Q: QuestionIs installation available? Is it included in the price?

Asked 5 years ago by Afshin.

• A:Answer Yes, installation is available.

  Answered 1 year ago by DarrellEA

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